Shell Oil Products U.S. (SOPUS) is a leader in the marketing of fuels, lubricants, coolants, services and solutions to consumer and business-to-business customers in automotive commercial and industrial sectors. SOPUS also operates refineries and a pipeline and terminal system, and has a network of nearly 9,000 branded gasoline stations in the Western United States. On October 1, 2002, SOPUS acquired Pennzoil-Quaker State Company combining Shell’s networks and infrastructure and Pennzoil-Quaker State Company’s leading motor oil brands, portfolio of car care brands and Jiffy Lube stores. Shell Oil Company is also a 50 percent owner of Motiva Enterprises LLC. Along with Saudi Refining, Inc., which refines and markets branded products through 13,000 stations in the Eastern and Southern United States. Shell Oil Company is an affiliate of the Royal Dutch/Shell Group of Companies (NYSE: RD). SOPUS is currently seeking
Responsibilities :
The Field Based Account Manager’s purpose is to maintain existing, and develop new customer relationships and leverage these relationships to grow the volume and margin of their portfolio. This role requires a focus on hunting for new business, while maintaining and expanding existing relationships through the identification of cross-selling and up-selling opportunities.
Roles and Delivery Expectations include, but are not limited to the following:
- Define and regularly review frequency and content of customer interactions and service commitments as defined in the account sales & marketing plan for existing customers and prospects
- Independently identify and qualify prospects and move qualified prospects through a structured sales process
- Periodically review existing customer business plans with the goal of identifying mutually beneficial growth opportunities
- Leverage marketing programs to maximize the brand value to the customer
- Ensure contractual compliance that may require difficult conversations surrounding deviations from contractual agreements
- Conduct new customer negotiations, prepare quotations and proposals and agree on all operational requirements (including: price, contract, payment terms and services)
- Properly manage internal stakeholders and relationships to ensure follow-through on customer commitments
- Ensure that all customer interactions are properly logged and updated in the customer relationship management system
- Leverage marketing initiatives with new and existing customers
- Work with other Shell teams and third parties (e.g. Key Accounts, Supply Chain, distributors, Marketing, etc.) where necessary to provide efficient and cost effective service to the customer
Requirements :
- Must have legal authorization to work in the US on a full-time basis for anyone other then current employer
- Minimum five years of current experience selling to multiple end user businesses or franchisees
- Bachelor’s Degree
- Valid Driver’s License
- Demonstrated experience developing and negotiating multi-year sales agreements
- Proficient with CRM software tools and pipeline management software
- Proficient in Microsoft Excel, including use of Pivot tables and data management formulas
- The Shell Group offers an outstanding benefits package. In order to be considered for this position, you must complete an online candidate profile at www.shell.com/careers . No phone inquiries will be accepted.
