Why is one person more likely to develop a disease—like cancer, diabetes or Parkinson’s—than someone else? Why would one person respond differently to treatment than another? Illumina’s technologies are helping researchers around the world answer these questions and others, on a scale not even possible a few years ago.

Illumina is the only life sciences company developing genome-wide technologies for genotyping, gene expression and sequencing—the three cornerstones of modern genetic analysis. By enabling studies of thousands of patient samples at once, our products set genetic discovery on fast-forward. And we’re just getting started.

Field Service Engineer II

Position Description:

Description:
A newly created field position to support the Texas/Arkansas area. Provides on-site customer product support for Illumina's instrumentation.

Job duties include but are not limited to:
• Install, upgrade, repair, and maintain instrument systems in defined territory.
• Troubleshoot and repair system problems.
• Submit service reports, expense reports, and "Bug" reports in a timely manner.
• Enter work performed in service database in a timely manner.
• Maintain accurate service spares inventory.
• Revise/review SOPs.
• Write FSB's from field experiences.
• Demonstrated ability to align optical systems.
• Mentor junior FSEs.
• Provide field technical support for FSE's.

Qualifications:
• BS in Electrical/Electronics Engineering, Mechanical Engineering, related degree with knowledge in the biotechnology/biomedical industry, or applicable military experience.
• Travel required, up to 50%.
• Must be highly motivated and have strong problem solving ability.
• Excellent verbal and written communications skills.
• Must have good technical writing abilities.
• Must be able to work independently and as a team player.
• Computer experience and literacy a must. Working knowledge of Visio a plus.



To Apply Visit Illumina

When you join the high-performing team at Illumina, your work takes on new meaning—to an exponential degree. Our growth, our positive culture, and the impact our products are having in the world ignite a passion that drives our people forward. And together, we accomplish beyond expectations.