TechUSA is operational in 13 offices throughout the United States. Our organization focuses on providing our clients with high level customer service through our flexible, tailored and scalable solutions in Engineering, Aerospace and Defense,Technology and Scientific industries. We are trusted business partners to our clients and dependable agents to our candidates. We are successful in what we do and will continue to be the best by using cutting edge technology and employing aggressive outside the box thinkers. By launching new divisions and opening new offices, we continue to saturate our existing markets, achieve profitable growth, and ultimately do what is best for our customers.

Field Service Engineer

Company Information

TechUSA is a technology based consulting and staffing firm that focuses on talent acquisition and talent management for out clients

This position is a 6 month contract to hire.

Job Description

This position is immediate opportunity to work with a Fortune 50 Company as a Field Engineer providing support for equipment used in passenger screening at airports in and around Anchorage, Alaska.  Qualified individuals must have experience supporting imaging, x-ray, or CT equipment.  This position also requires shift flexibility and overtime.   

Primary Responsibilities

·         Perform routine service, modifications and preventative maintenance.

·         Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

·         Responds promptly to customer inquiries regarding the performance of deployed equipment.

·         Maintains a high technical knowledge level on all products and serves as the champion for a specific product or issue.

·         Troubleshoot, diagnose, and repair electro-mechanical equipment.

·         Oversees customer assistance during the entire support procedure until the problem is solved or the case is closed.

·         Assesses product/equipment performance.

·         Supports key projects with regard to assigned products.

·         Keeps current on technical information on equipment and distributes updated information to field employees.

·         Establishes and maintains a relationship with customers.

·         Position will require travel between locations, and on-call support.

·         Shift flexibility is a must.

Job Qualifications

• Requires an AA degree in electronics or formal electronic vocational/military training.  BS in Electronics is preferred.
• A minimum of 2 years experience as a field service engineer servicing Medical X-ray, CT, MRI or related equipment. 
• Must have strong logical troubleshooting skill sets.
• Requires basic mechanical aptitude and must be able to work with hand and power tools.
• Computer experience is required; UNIX is preferable. 
• Must have exceptional communication skills written and verbal.
• Good  customer  skills  and  the  ability  to  work  under  pressure  are  required.