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Field Service Engineer- Patient Monitoring
 Full Time, Employee |
 salt lake city, UT 84101 |
We simplify healthcare by focusing on the people in the care cycle – patients and care providers. Through combining human insights and clinical expertise, we aim to improve patient outcomes while lowering the burden on the healthcare system. Philips delivers advanced solutions for both health professionals, to meet the needs of patients, and empowered consumers for affordable healthcare whether in hospital or at home.
Some product highlights: 256-slice Brilliance iCT scanner, Integrated cath lab, Avalon FM 20 & FM 30 fetal monitors, Ambient Experience MR and CT systems, Philips Lifeline's personal emergency alert service.
We install, repair, and modify in accordance with Business Unit direction Patient Monitoring equipment and solutions to include Obstetrical and Diagnostic ECG product lines. Through account management, repair, and engagement with this product set, we impact patient care in positive fashion for our partners/customers.
Job Description
We are looking for an exceptional Field service Engineer to provide world-class services at hospitals & clinics within the Utah area. You will perform upgrades, maintenance, service & repairs on core Philips Cardiac Systems, Patient Monitors & Clinical Information Systems. It will be your responsibility to maintain excellent customer relationships through effective customer service, timely & efficient installations, service, & maintenance. You will also diagnose & resolve networking issues, close calls, return inventory, provide FCO & PM documentation, etc. In addition, you will be expected to help support the Philips business through the overall promotion of Philips services.
Requirements
Candidate must have a technical degree with a concentration in either Computer Science and Networking or Biomedical Technology. Must have work related experience in a healthcare environment. Ideally, candidate will have at least 3-5 years servicing patient monitoring equipment. Must have excellent oral and written communication/presentation skills. Soft skills to address customer needs to maintain high levels of customer satisfaction are a must. Certifications in Networking (Net+) or Biomedical Technology through AAMI, Microsoft, or Cisco are a definite plus. Must able to lift/carry up to 80lbs, be flexible for regional travel, and be able to accommodate after hours work to include standby calls. Candidate must hold a valid driver's license, and have a driving record showing zero felony or DUI convictions, and less than three moving violations in the previous three years.
Philips is an equal opportunity employer.
Job ID: 61756
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