Headquartered in Woburn, Massachusetts, Calloway is one of the nation’s fastest growing clinical toxicology laboratories. We specialize in proprietary testing protocols that address critical challenges facing today’s drug treatment and medical professionals. This includes Substance Abuse Screening and Pain Management Compliance.
We are currently seeking an Field Service Representative- Panama City, FL
RESPONSIBILITIES:
- Assist with patient specimen collections
- Responsible for completion of all requisition forms in their entirety including insurance information, physician’s signature, diagnosis code, and patient medication
- Responsible for the proper shipment or delivery of specimen’s to our in-house laboratory.
- Maintain adequate inventory of supplies for the physician and the office staff to conduct their testing.
- Assist Field Service Manager on implementation and documentation of all client specific requests
· Provide feedback on all collections to the Field Service Manager noted in the site protocol.
- Convey any issues or concerns the client may have to the appropriate department manager.
- Work hand and hand with the Client, Field Service Manager, Sales and Customer Service departments to ensure a high quality of collections and service.
REQUIREMENTS:
- Ability to adapt to and perform professionally in various office environments.
- Medical Assistant or Certified Nursing Assistant certification - preferred.
- Must have experience with Microsoft Office.
- Must possess excellent customer relations and time management skills
- Must be flexible in regards to hours and schedule.
- Willingness to travel.
- Must be knowledgeable about HIPAA regulations.
- Must be detailed oriented.
All candidates must be authorized to work in the United States.
Calloway Laboratories is a recognized industry leader, offering top pay, generous Health and Dental Programs, as well as Life insurance, Vacation, paid Holidays.
Please respond to resumes@callowaylabs.com
Visit us at www.callowaylabs.com.
PRINCIPALS ONLY