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Field Service Technician - Com...


Job Summary

Johnson Controls
Ronkonkoma, NY
Other/Not Classified
Job Type
Full Time
Career Level
Experienced (Non-Manager)
Job Reference Code

Field Service Technician - Commercial Security Systems (CCTV, Access Controls)

About the Job

What you will do

  • Install, service, troubleshoot, repair, and perform maintenance on Company retail products and equipment at customer sites.

  • Keep track of your service calls via computer, including closing out calls once the customer is satisfied.

  • Maintain a parts inventory.

  • Teach customers how to use their equipment properly. 

  • Keep your manager in the loop about your customer's satisfaction, any potential sales opportunities or any recurring problems.

  • Use a computer to receive and prioritize work orders, with supervision from your manager when necessary.

  • Take care of other tasks as needed.

How you will do it

  • Mechanical aptitude and be able to use hand and power tools.

  • Excellent customer service skills.

  • Good communication and interpersonal

What we look for

  • A high school diploma or G.E.D.

  • 2 years of technical school training or military training.

  • 2 to 4 years of electrical and/or mechanical experience. 

  • Experience with or knowledge of an oscilloscope.   

  • Experience reading blue prints and schematic drawings.   

  • Enough agility to be able to stand, squat, kneel, bend, crawl, climb, sit, climb a ladder and lift 30 - 50 lbs (occasionally overhead).  

  • The following skills will be needed: Software House, Dvtel, Secure 9000, and Axis Cameras.

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.


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