Company: RONCHI is an Italian machine manufacturer based in the Milan Italy region providing liquid filling and capping machinery to the world. The company is family owned and has been in business since 1967. This position is being offered by our US Sales organization RONCHI America, LLC.
Position:
Electrical-Electronic-Mechanical Field Serice Tech serves customers by installing, training and servicing liquid filling and capping machinery with speeds up to 300 BPM in the Personal Care, Hair Care, House Hold Cleaner, Automotive and Pharmaceuaticals markets. You can view our machines by visiting www.ronchi.it and www.ronchiamerica.com
Duties:
* Full time travel in the US and Canada required. The Field Service Tech will work from his home when there are no active projects requiring travel by answering customer phone and email machine operation serivce and maintanence inquiries.
* Maintain rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
* Document service and installation actions and modifications by completing forms, reports, logs, and records.
Skills/Qualifications:
Electrical, Electronic & Mechanical Troubleshooting
Allen Bradley Control Logix, Compact Logix, SLC 500, PV, PV+ and Power Flex expierience required. The programs are fully developed by our parent company. The Tech will be required to edit, modify and trouble shoot the programming as needed by the customer on site. The Tech will intern for a period of time with the RONCHI service department as needed.
ELAU Servo experience or similar is a plus.
MS / WORD & Excel
Materials:
All tools, cell phone, computer and computer software supplied by RONCHI
Salary: 40K+ starting based on experience.
RONCHI America, LLC.