Major Duties and Responsibilities

Perform maintenance on all types of Additech equipment including troubleshooting, replacement of parts and calibration.

Must be able to visualize technical problems from a customer’s, contractor’s or Additech personnel verbal description, use a disciplined approach to troubleshoot the problem, then provide clear instructions and obtain feedback to confirm the actions taken were successful during the problem resolution process.

Conduct customer training on the operation of our equipment.

Direct the installation of Additech equipment at customer fueling locations.  Complete the electrical and mechanical installation of the Additech equipment to include startup and testing.

Train the contractors on the installation and maintenance of our equipment during the installation process.

Evaluate logs and/or files at the site to determine the cause of the issue. If software related, have the ability to use Linux(Debian) to remove, replace or copy files

Create working relationships with a wide range of people at various levels both inside and outside of the company

Other assigned Field Support tasks as directed by management

Travel required 75% of the time within 100 miles of Atlanta.  25% outside of Atlanta.

Desired Skills

Strong mechanical and electrical skills

Self motivated and the ability to travel during the week

Excellent time management skills and detailed oriented

As a minimum solid hands-on usage of Microsoft based systems such as

Microsoft Office. 

Must convey strong customer service commitment and have a proven history in excelling in

a fast-paced, professional environment

Strong technical communication skills, both oral and written

Experience with electromechanical systems a plus

Experience with POS and gasoline dispenser systems is a plus

Qualifications

Experience working in a technical support role

Ability to remain positive and composed in time critical situations, take the initiative and have the persistence to see that all assigned tasks are completed thoroughly

About Additech

Additech is an innovative and progressive technology company looking for quality, highly motivated individuals who want to participate in the company’s success. Additech develops and operates a turnkey system that adds onto existing gas dispensers and integrates with a fuel station's fuel dispensers and point-of-sale system. Additech’s system consists of hardware and software components that position the company for three lines of business at the fuel dispenser – all targeted at large fuel retailers: the direct sale of specialty auto care services, interactive outdoor advertising, and business information services. Additech’s patented technology is the only one of its kind, providing new and innovative at-the-pump features. Our core business is the sale of specialty car care services and our system is so convenient and easy to use that consumers buy fuel additives at 10-20 times the purchase rates for traditional bottled fuel additives. We also bring full-motion, television quality advertising and entertainment to the gas pump for viewing while refueling as well as providing the gas station operator with pump monitoring services. Following successful rollouts into fuel centers at Wal-Mart, Kroger and HEB, Additech is now scaling its business. For more information go to www.additech.com.