If you are a "BORN" leader with a proven records of success - STOP Looking!

Make Honeywell your employer of choice.

Bring you supervisory skills to Honeywell and as a Field Supervisor you will lead a team of service technicians and/or hourly service personnel. Maintain the highest degree of customer satisfaction by participating in, providing work direction of and scheduling of a group of service personnel through technical expertise, training and leadership to ensure that assigned service contracts and jobs meet contract requirements, installation requirements and customer requirements and that they achieve financial cost plans. Contribute to future sales potential by ensuring satisfaction of present customers and generation of sales leads to the Service Account Specialist and Sales teams.

Principal Accountabilities:

• Ensure timely and cost-effective start-up of maintenance contracts, and efficient and timely installation of jobs, providing maintenance according to contract requirements, and ensuring customer concerns/complaints are resolved in a timely manner. Implement work processes that result in customer satisfaction.


• Implements corrective actions to ensure costs are consistent with financial plans.


• Responsible for negotiating subcontract agreements as required, and serving as a primary contact. Utilize the Service Management System (SMS) and contract Labor Loading Process to establish an effective work plan which maximizes the capabilities of each team member and provide prompt customer service and ensure that requirements and commitments of each contract are met.


• Perform and/or provide expert counsel on scheduled, preventive maintenance on any equipment/system under contract agreement by inspecting, and checking equipment to ensure it is in satisfactory working order.


• Respond to or assist other Service Specialists responding to emergency service calls to keep system downtime to a minimum. Provide counsel, coaching and leadership and/or analyze, trouble-shoot, repair, and restore equipment/systems to full operation and recommend revisions/replacements when necessary for effectiveness.


• Support Sales by assisting with job site survey, reviewing estimates for accuracy, participating in sales promotion programs, and providing technical training and guidance.

It's an exciting time to join Honeywell.  This is a great position to showcase your talents in a highly visible role. 

Honeywell Building Solutions (HBS) is a strategic business unit in Automation and Control Solutions (ACS). HBS installs and maintains the systems to help keep buildings and facilities safe, secure, comfortable and cost-efficient, and is a leading providing of energy efficiency solutions worldwide. HBS specializes in service of critical building systems, including heating, ventilation and air conditioning (HVAC), building automation, fire, security and energy management.

BASIC QUALIFICATIONS:

• 3 years of technical field service or military experience


• 3 years of field management experience supervising small teams and deliverables


• 3 years experience in MS Office software - Word, Excel, Outlook - in a business environment


• Valid driver's license

Preferred Qualifications:

• Bachelor's degree


• 3 years of HVAC, Fire Alarm or Security experience.


• Demonstrated ability to manage contracts and jobs


• Excellent communication skills


• Solid understanding of IT networks


• Able to manage multiple priorities and deadlines


• Client management experience


• Proven leadership ability including conflict resolution; ability to foster teaming; ability to motivate; build high performance and cross functional teams and encourage accountability; ability to foster learning; highly developed communication skills.

As an Equal Opportunity Employer, we are committed to a diverse workforce.

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