Field
Technical Support

The
Arizona division of Goserco, Inc. (Mesa headquarters) is
looking for a career-minded person(s) to join a growing company as a field
services and customer technical support provider. An ideal candidate will
function well with all aspects of the implementation and support of specialized
computer, communications, and telephony solutions including:

Performs
installations, upgrades, system preparation, and configuration changes

Performs troubleshooting, problem resolution, repairs, and phone support

Provides end-user education and technical support

The
current opportunities are in challenging positions that require strong computer
hardware and software troubleshooting skills, plus a desire to consistently
update those skills while maintaining outstanding customer service. Strong communication skills are required. Communicating not only to customers but to employees as well.

At
a minimum, candidates should have:

Strong
knowledge of Microsoft Windows networking and TCP/IP

Solid experience with Microsoft Windows operating systems

Appropriate computer education or related work experience

Telephony experience preferred, but not required

In
addition to competitive benefits, Goserco, Inc. currently offers a four-day
work week for several positions within the professional services department,
and offers the flexibility and opportunity of a small company atmosphere.

Available
positions require up to 25-50% company-paid travel, primarily in the
southwestern U.S.