CSC Careers
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Nearly 50 years ago, Computer Sciences Corporation became the first software company to be listed on the NewYork Stock Exchange. Today, we continue to set records for performance and service in an extraordinarily wide spectrum of industries.

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CSC Careers
Field Technician Sr Associate
NORFOLK, VA

Job Title:Field Technician Sr Associate
Job Number:0900C7T

Job Category:Technical Support Services
Primary Location:USA-VA: VIRGINIA-NORFOLK
Schedule:Full-time
Job Type:Regular
Employee Status:Regular
Job Posting:2009-Nov-03
Description

Description:
Individual will function as a senior avionics technician working as a member of the H-60 Field Modification Team. This individual will be responsible for the conduct and job execution for an H-60 helicopter field modification team and accomplishing day to day workload requirements in support of a field modification and installation team. Installation of avionics upgrades/changes and avionics kits to the helicopter will be required.
Essential Job Functions
  • Provides on-site field support to customers including installation, and servicing and repairing complex systems and equipment. Reviews and approves operational quality of system equipment.
  • Resolves customer problems in the areas of hardware/software installation, repair, upgrade and maintenance. Resolves more complex installations and maintenance issues.
  • Instructs customers in the operation and maintenance of systems/equipment.
  • Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
  • Acts as a liaison with customers on administrative and technical matters for assigned projects.
  • Performs complex analysis and prepares reports on system problem trends and issues.
  • Provides leadership and work guidance to less experienced personnel.


Qualification

Basic Qualifications
  • High school diploma
  • Ten or more years of field support experience
  • Experience working with the company's hardware, software and equipment products
  • Experience working with customer technology and support requirements

Other Qualifications
  • Good interpersonal skills to resolve field support problems
  • Strong analytical and problem solving skills
  • Good communication skills
  • Good time management and organizational skills
  • Ability to resolve complex hardware/software and equipment problems
  • Ability to provide guidance to other field engineers
  • Willingness to travel
  • Individual will function as a senior avionics technician working as a member of the H-60 Field Modification Team. This individual will be responsible for the conduct and job execution for an H-60 helicopter field modification team and accomplishing day to day workload requirements in support of a field modification and installation team. Installation of avionics upgrades/changes and avionics kits to the helicopter will be required.

Remote Work Location Authorized:No
Relocation Assistance:Not Available
Clearance Level:None


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