Provide financial processing support for the Florida Prepaid College Plan. Process financial transactions, including exceptions, suspense, reapply payments, add/change ACH information, add/change payroll contributions. Process financial correspondence including cancellations, school invoices, school transfer forms, refund requests, fee waiver requests, change of beneficiary/purchaser and plan/payment changes. Create spreadsheets including payment histories, school invoice and refund summaries. Answer customer calls and respond to inquiries. Identify and report errors and inefficiencies that occur during processing.
One or more years of previous accounting or financial transaction experience; a relevant degree may be substituted for experience. Attention to detail, time management skills, ability to multitask, intermediate math skills, oral and written communication skills. Word processing, intermediate spreadsheet application skills, ability to understand and solve complex financial transactions/reconciliations, analytical, customer service orientation. Prior experience in Accounts Payable beneficial.