Get new similar jobs by email for

Fire Alarm Service Technician


Job Summary

Johnson Controls
High Point, NC
Other/Not Classified
Job Type
Full Time
Career Level
Experienced (Non-Manager)
Job Reference Code

Fire Alarm Service Technician

About the Job

What you will do:


Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites, including, but not limited to Access Control, Nurse Call and Paging Systems. Exhibit excellent customer service skills by consistently communicating with district staff and customers to ensure customer satisfaction.


How you will do it:

  • Service, troubleshoot and install many different manufacturers’ Life Safety Systems

  • Participation in a scheduled On-call rotation

  • Perform administrative duties to include, completing service acknowledgements, safety documentation, weekly vehicle maintenance reports and various other duties as required.

  • Help to train or mentor others on the service team

  • Perform other duties as assigned

What we look for:



  • Documented experience in low voltage electrical systems,
    including Fire/Life Safety systems, Access Control, Intrusion, Nurse Call and
    Paging Systems

  • Ability to work flexible hours including weekends to meet
    customer needs

  • Obtain and retain any licenses that are required by
    National, State and Local Codes including, but not limited to Fire Alarm
    Systems NICET Level II certification for all Fire Alarm technicians

  • Maintain truck inventory to ensure timely response to
    customer needs

  • Knowledge of test equipment, multi-meter, digital analyzer
    and commissioning devices

  • Ability to follow verbal and written instructions

  • Capable of performing physical labor to include carrying and
    moving equipment and tools up to 50-70 lbs.

  • Able to work in unusual and sometimes difficult positions
    such as climbing ladders, scaffolding and high lift equipment up to 60 feet,
    working within ducts, crawl spaces, above ceilings, etc.

  • Demonstrate a high level of customer service


  • Associates Degree in technical field or equivalent military

  • NICET II certification

Johnson Controls is an equal employment opportunity and affirmative action
employer and all qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, national origin, age, protected
veteran status, status as a qualified individual with a disability, or any
other characteristic protected by law. For more information, please view EEO is
the Law. If you are an individual with a disability and you require an
accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.



Job Tools