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Fire Alarm Service Technician ...


Job Summary

Johnson Controls
Myrtle Beach, SC
Other/Not Classified
Job Type
Full Time
Career Level
Experienced (Non-Manager)
Job Reference Code

Fire Alarm Service Technician - Myrtle Beach

About the Job

What you will do


A Johnson Controls Service Technician is the first face to our valued customers as a troubleshooter and a service expert.  Alleviates service concerns the customer may have regarding a fire alarm, security or CCTV systems.  Advises customers and the Service Response Center (SRC) of the status of service calls.


How you will do it

  • Locate and alleviate trouble with damaged equipment or wiring, (i.e., shorts, grounds, open circuits).

  • Repair or replace inoperative equipment and test for operation.

  • Read blueprints, building and electrical plans in order to complete equipment repairs.

  • Complete service tickets using work order management system.  

  • Performs service of security, close circuit television, Access Control and fire alarm systems.

  • Complete all forms accurately such as customer paperwork as required, such as service tickets. 

  • Ability to work both individually and in a team environment.

  • Ability to work with district scheduler and office personnel on day-to-day activities.

What we look for



  • Demonstrated technical aptitude. 

  • Able to use hand and power tools (i.e. drills, saws, etc.)

  • Basic computer skills required, (i.e., Word, Excel, email).

  • Attention to detail. 

  • Good communication and listening skills. 

  • Depending on location, the mounting and termination of low voltage devices may have special licensing requirements. 

  • Plus two years’ experience in installing electronic systems. 

  • Demonstrated knowledge of fire alarm systems, Access Control, and/or CCTV.

  • Must be process oriented and driven to increase productivity metrics for service department.

  • Must be comfortable in front of customers.

  • Willing to work overtime and be part of a rotating on-call schedule.



  • Electrical background a plus.

  • NICET Certified in Fire Alarm Systems a plus.

  • Knowledge of NFPA 72.


Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.



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