You will be a key player in ensuring that Charles River Development's installed base of clients is optimizing their use of CRD's products.  You will leverage your previous Financial/Software Services background to troubleshoot problems with, and provide solutions for optimize usage of the Charles River Trading and ComplianceMaster systems in widely varying implementations.

Responsibilities:

• Provide financial consultancy to trouble shoot and optimize product usage to current clients.


• Provide guidance in the correct/optimal use of all functional aspects of the CRD OMS product


• Provide technical support to assist sales with prospective clients and Implementation Managers with new clients as they are being implemented.


• Apply your financial experience to customer situations and issues to promote best practices with regard to the use of the CRD OMS system.

Requirements:

• Detailed knowledge of domestic and international Equity and/or Fixed Income trading workflows.


• Firm understanding of Fixed Income/Equity securities.


• Understanding of US and non-US securities and market structures.


• Hands-on knowledge of financial software including Reuters and Bloomberg nice to have.


• Strong financial analytical skills.

Qualifications:

• Minimum of 6 years Financial/Software Services industry background, securities industry a plus.


• Broad knowledge of investment management applications. A background in portfolio management and trading system applications is a plus.


• Excellent communication and analytical skills.


• Strong time management skills.


• Working knowledge of SQL is a plus.


• Prior support experience a plus (internal or external)


• CFA is a plus.


• BA or Higher Degree Required