UnitedHealth Group is among the most ambitious Fortune 25 companies you'll ever meet. Through our family of businesses, we're working to make the health care system perform better for more people, in more ways than ever.

Simply put, we think the entire system can be greater than it's ever been. And that drives us to work harder, aim higher, and expect more from one another.

Here, you'll be empowered to make an immediate impact for millions of others. And you'll achieve more than you ever expected. How does that fit with your plans?

UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health. Ovations is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.   Imagine joining a group of professionals and clinicians who are working to improve health care for people over 50. Consider the influence you can have on the quality of care for millions of people. Now, enhance that success with enthusiasm you can really feel.   That's how it is at Ovations. Every day, we're collaborating to improve the health and well being of the fastest growing segment of our nation's population. And we're doing it with an intense amount of dedication.   Position Responsibilities: Demonstrates a thorough understanding of fulfillment processes and systems used to execute Run data queries and analyze data extracts on a daily basis Triage daily production items Research and resolve common fulfillment errors, data discrepancies, document errors and issues Support business analysis, data mapping and data validation reflected in documents Execute testing for assigned deliverables; identify and document test defects, document quality issues and communicate defects to assure resolution  Establish and maintain quality production reporting and statistics;  effectively gather and analyze data and presents results and trends Monitor project dates and meet individual deliverables as well as support other team members to ensure order quality/accuracy goals are met Escalates issues to management for support and/or guidance Collaborate on problem resolution, quality strategies and production processes Create policies and procedure documentation on new tasks or processes Conduct training meetings on new P&Ps as needed Provides project coordination support on ad-hoc mailing initiatives as needed Here, you will discover a culture that grows through challenge. That evolves by being flexible. That succeeds by staying true to our mission to make health care work effectively and efficiently for seniors. Put your best to work for us, and discover extraordinary opportunities for growth. Qualifications: BA/BS degree is required Previous experience working in a production environment is required; preferably in the Healthcare insurance industry Fulfillment print production and materials knowledge is required MS Word and Excel experience is required Fulfillment processing on the GPS Enrollment/Fulfillment systems is preferred Experience with development and writing of policy and procedures is preferred Access experience is preferred Project coordination/management experience is preferred Strong analytical skills and the ability to communicate effectively is a must Ability to effectively create and present data findings is needed Knowledge of fulfillment processes is preferred  Diversity creates a healthier atmosphere:  equal opportunity employer M/F/D/V   UnitedHealth Group is a drug-free workplace. All candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.