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Full Time Bilingual Indirect Retail Account Executive, Oakton, VA

Partners with dealer store management and wireless sales personnel. Conducts role-plays and mentors sales associates to ensure offers and/or promotions initiated by accounts/company are flawlessly executed; customizes and delivers training to fit the needs of each retailer; manages the roll-out of company programs, tools and training. Analyzes business reports for trending and communicates findings to local retailers. Serves as a liaison between the retail store and company to identify and resolve issues. Serves as a point of escalation for customer issues requiring higher-level attention than Customer Service can provide. Ensures timely and appropriate resolution of all customer issues. Participates in events to build and strengthen the relationship with Dealers.

Position Qualifications

Preferred Qualifications 2+ years of sales experience (Telecommunications experience a plus)
Excellent verbal and written communication skills
Ability to work weekends, evenings, weekdays and holidays

AT&T Mobility is an Affirmative Action / Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V