Christmas Tree Shops is opening a new store in Bridgewater, NJ in early 2010. Specifically we are seeking an Hourly, Full Time, Customer Service Supervisor in our new store. The person filling the position will be required to train in an existing Christmas Tree Shops store a period of a few weeks. The company will reimburse mileage, meals, and tolls for travel incurred during training above and beyond the normal commute to Bridgewater.
Customer Service Supervisor responsibilities include:
· Monitoring customer transactions, ensuring efficient processing time for checkout, responding to cashier requests, performing voids and pricing adjustments.
· Processing customer transactions through the register including tax exempt, associate discount, returns and exchanges; collecting and processing accepted forms of payment from customers and entering into register system; wrapping, bagging and adhering paid stickers to purchases.
· Answering incoming phone calls to the service desk, responding to and redirecting inquires; ensuring follow through on redirected phone calls; using the public address system and other approved communication methods to request and/or provides assistance.
· Directing and coordinating lane assignments and front-end associate break and meal periods.
· Conducting register audits, verifying cash pickups and check/credit transactions.
· Coordinating and performing front-end housekeeping duties, replenishing supplies, sweeping, organizing and straightening of merchandise, replenishing shelf stock, returning misplaced product to the correct location in the store.
· Counting and balancing store safe and register tills.
· Researching register and safe variances and credit card transaction.
· Preparing daily deposit and reports.
· Placing coin and currency orders.
· Performing additional duties as required including, but not limited to, bagging, cashiering, cart retrieval, stocking, break room and restroom housekeeping.
We will be interviewing for this position on Tuesday December 1st - Thursday December 3rd from 9:00 AM - 6:00 PM at the following hotel:
Staybridge Suites
260 Davidson Avenue
Somerset, NJ 08873
If you can't attend the job fair, please email resume and hourly wage requirements to maria.similton@christmastreeshops.com
If you have prior retail front-end experience, are flexible, dependable, and a team oriented individual who takes pride in your work and enjoys a fast paced, customer driven environment, then we would like to speak to you at the job fair!
We offer competitive wages, comprehensive benefits (for full time positions) and a generous merchandise discount.
Christmas Tree Shops is an Equal Opportunity Employer.
