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GENERAL MANAGER

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Job Summary

Location
Greenville, NC
Industries
Restaurant/Food Services
Job Type
Full Time
Employee
Years of Experience
1+ to 2 Years
Education Level
High School or equivalent
Career Level
Manager (Manager/Supervisor of Staff)
Salary
60,000.00 - 160,000.00 $ /year
salary, bonus and commision
Job Reference Code
Greenville - Lyon

GENERAL MANAGER

About the Job

Drive-In. Move Up! Company Summary

Sonic dates back to 1953, when Troy N Smith, a Shawnee, Oklahoma, entrepreneur, opened Top Hat Drive-In. The restaurant became Sonic America’s Drive-In. Soon it became known for its “Service at the Speed of Sound.”

In 1967, D.L. Rogers Corp. was formed by Don L. Rogers in Eureka, Kansas. Don was soon building restaurants in the Midwest section of the Sun Belt. Don’s oldest son, Darrell L. Rogers, took over the company in 1983. Darrell was soon expanding stores on the East Coast, and we haven’t stopped growing. We currently have almost 200 Stores in eight different states: Kansas, Arkansas, Oklahoma, Missouri, Texas, North and South Carolina, Louisiana.

As we expand, we need fresh faces to come on board our growing team. Becoming a Sonic partner opens the door to unlimited opportunities. For over 30 years, D.L. Rogers Corp. has provided opportunities for many people to control their own destiny by owning part of their own business. We offer an outstanding compensation package and excellent health benefits. Sonic is a great way to soar to success.



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Operating Partner Opportunities

Assumes full responsibility for operations, training and development of all employees within a Sonic Drive-in; including the execution of all policies, programs and systems, including the Sonic Operation Manual. Creates and maintains an “Employer of Choice” environment.

Duties and Responsibilities
The fundamental and primary job duties and responsibilities include, but are not limited to:
1. Assumes full responsibility for insuring that the drive-in operates in a manner that provides consistent day-to-day operations and guest satisfaction, in compliance with the Sonic System.
2. Prepares employee work schedules in a timely manner to ensure continuous ability to properly serve guests while controlling labor hours within guidelines.
3. Effectively manages the drive-in’s cost control procedures for food, labor, paper and inventory.


Qualifications Required
• Makes effective decisions with limited time and information. Determines decision-making criteria based on priorities.
• Is a compelling and articulate speaker in a variety of settings. Easily adjusts the message to match the audience.
• Places primary importance on delivering superior customer service and SPEED!
• Multi-level management experience is required. Skills include strategic planning, influencing others, and supporting organizational change.
• Responsible for profit and loss responsibility for an organization. Forecasts and monitors results against financial goals and prior year actuals.
• You know what you "stand for" and your work is what you do, not who you are!
• In the daily employee training process you will observe and take strong leadership effort to create the environment for great employee production and servicing of customers.
• In this position, your work is the hub of success and you mentor another to stand in your place. You oversee all customer satisfaction and crew success.
• Ability to expand job responsibilities, suggest improvements, and collaborate with others to generate ideas and improve processes.
• Uses understanding of the business to develop long term strategies to competitively position the company.
• Skilled at controlling costs of food and paper products, labor, repairs or other cost objectives.
• Skilled at describing mathematical relationships among operating and financial activities that can affect actions toward financial objectives.


Knowledge, Skills and Abilities
1. Knowledge of federal, state and local regulations and laws relating to employment and labor practices, Equal Employment Opportunity and wage and hour compliance.
2. Recruiting, interviewing and selection practices.
3. Knowledge of federal, state and local health and sanitation laws and regulations.
4. Leadership and supervisory practices and skills.
5. Proficient verbal and written communication skills.
6. Basic accounting skills.
7. Problem solving, decision-making, and conflict resolution skills.
8. Time Management skills.
9. Organizational skills.
10. Ability to multi-task primary job responsibilities.
11. Able to prioritize tasks.
12. Ability to follow-up with employees to complete assigned duties.
13. Ability to use restaurant planning tools.
14. Works with autonomy.
15. Communicates the Sonic and DLRC Mission Statement and Core Values.


Education and Experience Required
High School diploma or equivalent required. Three (3) years of restaurant management experience, which includes P&L responsibility.

Working Conditions and Physical Requirements
Requires considerable bending, stooping, lifting, and stretching. Also requires the ability to work within the confined area of the drive-in and work under significant time constraints; such as, delivering food orders and making accurate change within a 2-3 minute time frame. Requires long periods of standing and the ability to lift, push, or pull a maximum of 50 lb with or without assistance. Requires frequent immersing of hands in water to wash and rinse food and small wares. Working environments both inside and outside the drive-in are variable as a result of weather conditions. Requires ability to work irregular hours, nights, weekends, and holidays. Requires ability to be on-call 24 hours a day and work a minimum of 50 hours per week.

Relocation a Possibility.

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Opportunities are also available for:
• Multi-Unit Supervising Partners
• Co- Managers - Offers leadership in carrying out the restaurant plan. Hey, this is Fast Food! Don't be slow to respond. This is a people company. Your leadership skills can grow at your pace but the food is delivered at Super Sonic Standards!
• Assistant Manager - Assists the drive-in management as directed and specializes in a particular shift.
• Crew - Performs general work functions in the Sonic Seven Basic Stations.
 

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