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Job Summary

Company
KOOL SMILES
Location
Portsmouth, VA 23701
Industries
Healthcare Services
Job Type
Full Time
Employee
Years of Experience
5+ to 7 Years
Education Level
Bachelor's Degree
Career Level
Manager (Manager/Supervisor of Staff)

General Manager / Retail Managers looking for change!

About the Job

Invest In Yourself! Medical/Dental field one of the most stable sectors in America.

Kool Smiles, General Dentistry for Kids and Parents, is a growing group practice dedicated to providing access to quality dentistry across the country. We provide comprehensive dental care and accept most insurance plans including Medicaid and State Children's Health Insurance plans (SCHIP).  Currently we have offices and opportunities in AZ, AR, CT, DC, GA, IN, KY, LA, MA, MD, MS, NM, SC, TX, VA, and WA.

Kool Smiles opened in 2002 with the clear mission to provide urgently needed care for underserved kids living in our community. Over the past few years, we have continued our mission and are serving 75+ locations in 15 states. Many of our patients would not receive care without the efforts of Kool Smiles professionals. To continue this mission, we are looking for qualified, energetic Office Managers who share this vision and want to make a difference in the lives of their patients.



Job Functions and Responsibilities:


 


 


The Office Manager is responsible for the day-to-day functions of the dental office, as well as the management of all non-licensed staff members.


 


·          Ensure the office delivers quality and compassionate dental care to every patient


·          Maintains adequate staffing levels by interviewing, screening and selecting applicants to meet patient schedule


·          Responsible for employee satisfaction and retention through practices that promote communications, rewards/recognition, teamwork, and administration of effective employee relations practices


·          Ensures training and development of staff by identifying training needs and establishing initiatives to meet company/individual objectives


·          Achieves office financial performance targets such as revenue and billing first time approval rates


·          Partner with Community Relations Specialist to drive local marketing efforts through participating in local community affairs and events to include school screenings, board member meetings and any opportunity to promote a positive image of Kool Smiles


 


 


Requirements


The ideal candidate will have the following characteristics:


·          Must love working with children


·          Compassion and high level of service for our patients, parents and staff


·          Team building skills; organizational and staff development skills


·          Strong interpersonal and communication skills


·          Well-developed analytical and problem solving abilities


·          Ability to read and interpret reports, write reports and business correspondence


·          Professional manner and appearance at all times


 


We prefer candidates with the following experience:


 


·          Management experience in healthcare, retail, restaurant or hospitality industry


·          Experience with Commercial Insurance or Medicaid billing


·          Experience training staff


·          Experience with employee relations and performance management practices


 


Education:  Bachelor’s degree with a minimum of 3 years management experience of 15 or more employees, or equivalent combination of education and experience.


 


All candidates must submit a resume in order to be considered.


 

 
 

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Contact Information

KOOL SMILES

Phone:  www.koolsmilespc.com