Job Functions and Responsibilities:
The Office Manager is responsible for the day-to-day functions of the dental office, as well as the management of all non-licensed staff members.
· Ensure the office delivers quality and compassionate dental care to every patient
· Maintains adequate staffing levels by interviewing, screening and selecting applicants to meet patient schedule
· Responsible for employee satisfaction and retention through practices that promote communications, rewards/recognition, teamwork, and administration of effective employee relations practices
· Ensures training and development of staff by identifying training needs and establishing initiatives to meet company/individual objectives
· Achieves office financial performance targets such as revenue and billing first time approval rates
· Partner with Community Relations Specialist to drive local marketing efforts through participating in local community affairs and events to include school screenings, board member meetings and any opportunity to promote a positive image of Kool Smiles
Requirements
The ideal candidate will have the following characteristics:
· Must love working with children
· Compassion and high level of service for our patients, parents and staff
· Team building skills; organizational and staff development skills
· Strong interpersonal and communication skills
· Well-developed analytical and problem solving abilities
· Ability to read and interpret reports, write reports and business correspondence
· Professional manner and appearance at all times
We prefer candidates with the following experience:
· Management experience in healthcare, retail, restaurant or hospitality industry
· Experience with Commercial Insurance or Medicaid billing
· Experience training staff
· Experience with employee relations and performance management practices
Education: Bachelor’s degree with a minimum of 3 years management experience of 15 or more employees, or equivalent combination of education and experience.
All candidates must submit a resume in order to be considered.
KOOL SMILES
Phone:
www.koolsmilespc.com