Position:  Global Quality Director

Location: Springville, Utah or Dongguan China

Description:

The position entails worldwide responsibility for all aspects of quality throughout the organization. Implement customer friendly audits and programs in US and China factories.  Teach and implement continuous improvement, SPC, FMEA, ORT, data collection, and inventory management programs in company factory and key suppliers.   Interface with customers and suppliers on quality issues.  

Required Skills and Education:

-BS in Engineering, Math, or Physics or similar degree, CPE

-10 years electronic/electrical assembly/manufacturing engineering experience in the connector -and or cable industry or heavy user of the connector and cable industry.

-Strong knowledge and experience with quality tools and processes.  SPC, CPK, FEMA, etc.

-Proven communication and interpersonal skills relative to customer interfacing.

-Quality Management and Global Implementation experience in ISO 9000, 14000 and 13485

-Manufacturing Experience in or with the Greater China region supply base with High Tech firms and/or suppliers is an extreme plus.

-Experience with six sigma and lean manufacturing and the ability to teach it and help organization impliment

-Mandarin Chinese language is a plus.

-Be able to travel both domestically and internationally

Specific activities may include, but are not limited to:

·         Manage all aspects of quality operations worldwide.

·         Manage global implementation/maintenance regulatory approvals. ISO 9000, 14000, 13485, UL, etc. in all facilities.

·         Coordinate hiring of and efforts of quality personnel around the world.

·         Ensure company maintains its position as a top tier China manufacturer as measured by ourselves and by our customers.

·         Manage and measure efforts to constantly improve in all of major business processes.

·         Ensure that training is planned and conducted in accordance with SOP’s and that this training addresses outstanding survey needs and should include training programs and initiatives for team members at all locations.

·         Be the key Interface with customers’ Quality Managers/Teams

·         Manage and monitor Customer Satisfaction tracking system.

·         Expand and manage Failure Analysis Lab in Utah office and where necessary, in other locations.

·         Ensure that all products are supported by appropriate and necessary documentation as required by the customer or industry.

·         Trouble shooting: assist with “fighting fires” as they occur with customers around the world.

·         Manage and monitor supplier quality of goods purchased by our China factory to insure all goods purchased are from reputable and authorized suppliers.

·         Advise Management on technical issues and limitations.

·         Monitor program safety and quality through the application of factory and office location checks or other appropriate measures.

Compensation:

Competitive salary (negotiated upon qualifications and experience)

Benefits: based on location