Job Summary
- Location
- Earth City 63045
- Industries
- Retail
- Career Level
- Experienced (Non-Manager)
- Salary
- 40,400.00 - 53,400.00
- Job Reference Code
- 7385
HELP DESK ANALYST
About the Job
Who is Save-A-Lot?
Save-A-Lot provides the highest quality products at savings up to 40% over conventional grocery stores. We can do this because of our edited-assortment strategy. This strategy allows us to carry both exclusive labels and national brands, however where traditional stores carry several sizes or varieties, we carry only the most popular size. This focus on operational efficiencies keeps operating costs below market averages and gives us a competitive edge.
The Wall Street Journal says, ''Save-A-Lot has quietly become one of the nation's most successful grocery chains...''
The Save-A-Lot Difference
First and foremost, we employ an informal team-oriented culture with minimal layers of management for fast decision-making, and our business strategy is a unique, fresh approach to the retail industry. It will transform your career.
Benefits
Our benefits are among the very best and are offered to all full-time, management Save-A-Lot employees. Save-A-Lot's excellent benefit package includes:
- Medical and Dental Insurance
- A Prescription Drug Plan
- Short- and/or Long-term Disability
- 401(k) and Profit Sharing
- Tuition Reimbursement
- Vacations and Holidays
Department Name& Description:
Provide on-going operational and technical support to both store and retail operations personnel as it relates to front-end and back office systems; provide verbal and written communications for implementing program changes as require
Execute system setup, installation, and training services for retail locations receiving new POS equipment and related technology items, typically via telephone instruction
Train staff on front-end operation, back office systems and custom applications, including but not limited to, store report balancing, POS systems, product ordering, and payroll application
Maintain an accurate inventory of all POS hardware and related equipment including store location, make, model and serial numbers; provide accurate initial setup of all approved software applications, order configuration, and dial locations
Provide support and assistance with the evaluation of new hardware, software and training procedures to ensure effective use of department resources
Qualifications/Skills:
Associates degree required but technical bachelor’s degree preferred
Minimum of three (3) years experience, which includes a required 2 years computer systems installation and training experience and preferably 1 year exposure to retail environment in lieu of degree
Retail systems installation and training experience at Save-A-Lot Licensed and Corporate retail locations preferred
Previous experience working with Windows Operating Systems, as well as background in computer hardware and software
Possess excellent human relations, communication, problem solving, and organizational skills
Must be able to work with limited supervision
Willing to work long, non-traditional hours as the demands of the position warrant
Ability to communicate solutions to non-technical end users
Save-A-Lot provides the highest quality products at savings up to 40% over conventional grocery stores. We can do this because of our edited-assortment strategy. This strategy allows us to carry both exclusive labels and national brands, however where traditional stores carry several sizes or varieties, we carry only the most popular size. This focus on operational efficiencies keeps operating costs below market averages and gives us a competitive edge.
The Wall Street Journal says, ''Save-A-Lot has quietly become one of the nation's most successful grocery chains...''
The Save-A-Lot Difference
First and foremost, we employ an informal team-oriented culture with minimal layers of management for fast decision-making, and our business strategy is a unique, fresh approach to the retail industry. It will transform your career.
Benefits
Our benefits are among the very best and are offered to all full-time, management Save-A-Lot employees. Save-A-Lot's excellent benefit package includes:
- Medical and Dental Insurance
- A Prescription Drug Plan
- Short- and/or Long-term Disability
- 401(k) and Profit Sharing
- Tuition Reimbursement
- Vacations and Holidays
Department Name& Description:
Provide on-going operational and technical support to both store and retail operations personnel as it relates to front-end and back office systems; provide verbal and written communications for implementing program changes as require
Execute system setup, installation, and training services for retail locations receiving new POS equipment and related technology items, typically via telephone instruction
Train staff on front-end operation, back office systems and custom applications, including but not limited to, store report balancing, POS systems, product ordering, and payroll application
Maintain an accurate inventory of all POS hardware and related equipment including store location, make, model and serial numbers; provide accurate initial setup of all approved software applications, order configuration, and dial locations
Provide support and assistance with the evaluation of new hardware, software and training procedures to ensure effective use of department resources
Qualifications/Skills:
Associates degree required but technical bachelor’s degree preferred
Minimum of three (3) years experience, which includes a required 2 years computer systems installation and training experience and preferably 1 year exposure to retail environment in lieu of degree
Retail systems installation and training experience at Save-A-Lot Licensed and Corporate retail locations preferred
Previous experience working with Windows Operating Systems, as well as background in computer hardware and software
Possess excellent human relations, communication, problem solving, and organizational skills
Must be able to work with limited supervision
Willing to work long, non-traditional hours as the demands of the position warrant
Ability to communicate solutions to non-technical end users
