Confidential Posting
PROSERVICE HAWAII
Come work for Hawaii's leader in employee administration! ProService Hawaii is the state’s largest and most respected employee administration firm and seeks candidates with a strong track record for success and high quality work in a fast-paced environment.
Do you find yourself envying the people who are making things happen, knowing you have the passion and drive to be one of them?
Do you love to learn and teach A-Players in a fast paced, dynamic, results driven environment?
ProService Hawaii, Hawaii’s leading HR Administration firm, is looking for a skilled professional in service excellence with leadership charisma, outstanding communication skills that's not only a great coach, but coachable and willing learn.
An Account Manager plays a key role in delivering ProFirst experiences to ProService Hawaii's clients and their employees. They are responsible for:
· Leading and developing a client services team to resolve client issues and respond to inquiries
· Building and maintaining strong client relationships
· Communicating and implementing client service and risk management and retention initiatives
QUALIFICATIONS
· Excellent oral and written communication skills.
· A background in client service management, and team leadership.
· Strong computer skills. Must have strong organization and planning skills.
· The ability to work independently, and provide timely feedback to management,
· The ability translate client requirements into systematic solutions
· A background in client service and management experience in a customer service environment.
· Must have experience in a leadership capacity to direct each new client transition from start to finish
· Must have strong problem resolution and negotiation skills.
· Experience in developing and executing client retention strategies preferred.
· Strong attention to detail and process.
· Business management and/or sales experience a plus.
PROSERVICE HAWAII
As Hawaii's leader in employment administration it is our mission to provide world-class, cost-effective services, including health care, workers' compensation, payroll services and human resource support to our clients. ProService offers employees a vibrant culture, competitive pay and outstanding benefits. Join the ProService team and Turn Pro!
ProService Hawaii is an equal opportunity employer.
To apply, please visit our website at www.proservicehawaii.com/careers