Get new similar jobs by email for

HVAC TB Service Manager


Job Summary

Johnson Controls
Houston, TX
Other/Not Classified
Job Type
Full Time
Career Level
Experienced (Non-Manager)
Job Reference Code

HVAC TB Service Manager

About the Job

What you will do

In this role, you will act as a multi-project team leader,
providing local leadership and site coordination support in response to both
project and customer requirements. Using established project management
techniques, you will oversee the day-to-day activities of a field-based project
portfolio, driving team productivity and balancing the project’s financial
goals while ensuring customer satisfaction. You will be developing and training
employees and subcontractors, with responsibility for assigning projects and
allocating employee resources, ensuring all work is performed to the highest
standard and in compliance with state, local and Federal legal requirements.



How you will do it

  • Set
    and monitor goals for goals for overall team growth and profitability.

  • Lead the efforts of the project team to ensure productivity,
    consistency and quality.

  • Respond to warranty-related customer issues.

  • Manage customer relationships and drive issue resolution.

  • Manage team budget and overhead accounts.

  • Maintain optimum team staffing levels through labor forecasting,
    planning, and management.

  • Recruit, hire and retain team staff.

  • Work with direct reports and Team Technical Leads to create
    effective development performance tracking plans.

  • Communicate clear performance expectations; conduct performance
    reviews for direct reports. 

  • Approve time sheets for direct reports, and perform all other
    necessary management tasks related bookings, Accounts Payables and Account

  • Take responsibility for safety performance and program compliance.

  • Assist Project Team in identifying and actively pursuing
    opportunities for additional work through change orders.

  • Develop and maintain
    long-term relationships with contractors, clients, consultants and

What we look for

As an
effective leader, you communicate you interact well, verbally and in writing,
with individuals at various levels, both internal and external. Whether working
independently or as part of a team, you take ownership of issues. You are
comfortable simultaneously handling a large and diverse number of tasks with
tact, cooperation, and persistence. Your proven organizational and time
management skills mean you are able to regroup as priorities and objectives
change. Customer satisfaction is your priority.



  • University degree or equivalent
    combination of education and experience. 6 years minimum experience.



  • Bachelor’s in a technical field.

  • 8 years related site coordination and project management experience; 1-2 years
    supervisory experience.

  • 6 years field experience in HVAC and/or building controls systems, including
    knowledge of digital HVAC controls

  • Knowledge of project
    accounting, costing principals and contracting. 

  • Experience using service management software and financial
    accounting systems.

  • Excellent verbal and written communication skills.

  • Strong computer skills in a Microsoft Office environment.

  • Strong interpersonal and collaboration skills; ability to
    positively represent Johnson Controls and communicate with others at varying
    technical levels.


Johnson Controls is an equal employment
opportunity and affirmative action employer and all qualified applicants will
receive consideration for employment without regard to race, color, religion,
sex, national origin, age, protected veteran status, status as a qualified
individual with a disability, or any other characteristic protected by law. For
more information, please view 
is the Law
. If you are an individual
with a disability and you require an accommodation during the application
process, please visit 


Job Tools