Help Desk Analyst
Job Description
MODIS is searching for skilled, dedicated IT professionals to join our team. We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. We are currently seeking a Help Desk Analyst for our client in San Antonio, TX. We invite you to review the position requirements below and apply today if your skills match our need.
Position Type: Contract
Responsibilities:
· Candidates for this position will be configuring, troubleshooting, and resolving desktop support problems in a Microsoft Windows environment
· Technicians will be expected to resolve issues on the first call over 70% of the time.
· Microsoft Exchange, Active Directory, and other Windows based applications
· 1-3 years of supporting Windows Operating Systems (Windows 2000/XP)
· Experience with Remedy or other call tracking software is required
· A Microsoft certification is required (MCP) in 2003 or more recent
MODIS Incorporated is the leader in the field of information technology (IT) consulting and solutions. With Offices and operations in more than a hundred cities throughout North America, Europe and Latin America, MODIS has the reach to deliver IT services in virtually any city. MODIS serves more than 5000 corporate and government clients throughout the world.
