HP has acquired EDS, creating a leading global IT provider with the industry's best portfolio of products and services. Which means we're stronger than ever. So if you're looking for opportunities with an industry leader, this is an ideal time to join our team. Together we'll move the world in ways never before possible.

EDS provides fully managed Admin Tier 1 and Tier 2 Technical response support services for hardware and software fault diagnosis and resolution to Sun Microsystems Customers. Sun Microsystems is among the top 10 Fortune 500 companies that provides network computing infrastructure solutions that include computer systems, software, storage and services. Its core brands include the Java technology platform, the Solaris operating system, MySQL, StorageTek and the UltraSPARC processor. Services are 7X24 and support US and Canada Sun customers. Services are delivered from EDS facilities in Camp Hill, Pennsylvania; Sydney, Nova Scotia; Mumbai, India; and from  Sun’s facility in Broomfield, Colorado.

Tier 2 Tech Support Representatives handle inbound calls and outbound calls to provide hardware and software technical support to resolve system administration issues for a specific client. Representatives are responsible for trouble-shooting system administration issues, such as installation of software, managing file systems, system boot procedures, and backup & restore procedures. Need to have ability to support flexible work hours, most open positions will be nights and weekends.

Shifts cover 7/24 and will support Systems and Storage program teams

Each candidate will take a 6 week technical/process training course prior to startup.

In addition, applicants should possess a strong knowledge of networking, software, operating systems, hardware configuration, and data backup methodologies, hardware, and storage. UNIX experience a preference. Excellent written and oral communication skills are a must! Experience on a technical help desk is preferred, but not required.

EDS and the EDS logo are registered trademarks of Hewlett-Packard Development Company, LP. EDS, an HP company, is an equal opportunity employer and values the diversity of its people. Copyright 2009 Hewlett-Packard Development Company, LP.