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About Us
At Volt Workforce Solutions, we connect talented people with respected companies. Every day, leading global employers ask us to present them with talented candidates for their most in-demand positions. Volt offers you unique access to these employment opportunities, matching your skills with intriguing projects and cutting-edge technologies. Employment options - from contract and contingent, temporary-to-direct hire, and direct placement - are designed to support your availability and career requirements. Comprehensive benefits programs and training opportunities further empower employees to contribute their best ideas and insights.
With locations and opportunities across the U.S., Canada, Europe and Asia, Volt is a Fortune 1000 leader that has been helping leading companies locate the right people for over 50 years. To learn more about our diverse opportunities where your talents can make a world of difference, view our current postings below or connect with your local Volt office.
Volt Workforce Solutions, divisions of Volt Management Corp. and Volt Technical Resources, LLC.
Help Desk
Help Desk
Description:
Respond to requests for technical assistance in person, via phone, electronically
Diagnose and resolve technical hardware and software issues
Research questions using available information resources
Advise user on appropriate action
Follow standard help desk procedures
Log all help desk interactions
Administer help desk software
Redirect problems to appropriate resource
Identify and escalate situations requiring urgent attention
Track and route problems and requests and document resolutions
Prepare activity reports
Stay current with system information, changes and updates
Requirements:
Working knowledge of fundamental operations of relevant software, hardware and other equipment
Knowledge of relevant call tracking applications
Knowledge and experience of customer service practices
Related experience and training
Location: Wichita, KS
Type: CONTRACT
Duration: 60 - 90 Days
Pay Rate: DOE
Contact:
Volt Technical Resources
Volt Workforce Solutions
8415 East 21st St. N., Ste. 220
Wichita, KS 67206
PH: 316/634-2307
FX: 316/634-0323
Connecting talented people and respected companies.
APPLY NOW
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Job Information
- Reference ID:
- 301712-7076-1-251305
- Company:
- Volt Workforce Solutions
- Location:
- Wichita, KS 67206
- Status:
- Temporary/Contract/Project
- Salary:
DOE- Job Category:
- Other
Contact Information
- Company:
- Volt Workforce Solutions
- Address:
- 8415 East 21st St. N., Ste. 220
Wichita, KS 67206
- Email:
- Apply by Email
- Phone:
- 316/634-2307
- Fax:
- 316/634-0323
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