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Help Desk Operator - $16-23 per hour DOE |
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Company:
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AppleOne |
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Location:
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Littleton, CO 80124 |
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Salary/Wage:
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16.00 - 23.00 /hour |
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Status:
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Temporary/Contract/Project |
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Job Category:
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IT/Software Development |
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Job Description:
Job Description:
This help desk operator Position Features:
A Great Environment!
Easy Highway Access
Great Pay up to $23 per hour depending on experience
Qualifications:3+ years working Help Desk Support, certified A+ or MCP preferred, Network/Desktop troubleshooting exp with: Re-Imaging Desktops, Windows XP Operating Systems, Windows 2000 Server operating system.
Responsibilities: 1-This position is Tier I support and is also considered the Initial Point of Contact or Help Desk Specialist for ALL incoming customer technical issues (including outside vendors). 2-This position will use a telephone dispatch console, remote control utilities and knowledge databases to answer, evaluate, triage and prioritize incoming telephone, voice mail, email, ATG (Automated Ticket Generated) and in-person requests for assistance from users experiencing problems with hardware, software, network connectivity, and other associated technologies. 3-This position will investigate and resolve workstation hardware & software issues and will escalate issues that are out of his/her scope, to the appropriate designated contact (Tier 2/Tier 3 support). 4-This position resolves the day-to-day Basic Network Administration issues, including but not limited to: User Password Management, User Workstation Connectivity, OS & Printing issues, Restoring Works
Apply for this great position as a help desk operator today! You can view all of our jobs online at http://www.appleone.com/?sc=11&id=497065 
Searchable Keywords: Customer Service, Inside Sales, Outside Sales, Recruiting, Job Placement / gj-mo
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Company:
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AppleOne |
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Contact:
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Staffing Consultant |
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E-mail:
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Apply by Email |
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Address:
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1499 West 120th Avenue Suite 224
80234 |
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Phone:
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3034303170 |
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Fax:
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(303) 487-4785 |
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Reference Code:
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11452.1174.hd3299lb[02].497065* |
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AppleOne is more than just a job. It's a place where you can find the flexibility to pursue your interests while building a career! With more than four decades of experience, our professional career counselors are skilled at matching great people with exceptional career opportunities.
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