Government Services IPT provides innovative multidisciplinary services to support the full life cycle of Government facilities and missions, helping our clients to fulfill their missions with proactive, creative, cost-effective solutions.

We are seeking professionals who understand our clients’ mission and programs, are responsive to client and associate needs, proactively embrace challenges, desire continued learning, and thrive in a team environment.

We have an immediate opportunity for a part time Help Desk Technician in our Jacksonville, North Carolina office help build the company’s Information Technology staff.  This job requires a jack of all trades, creative problem solver who is willing to work directly with users to repair and maintain their workstations. 

Responsibilities:

• Workstation configuration and deployment
• Workstation troubleshooting
• Documentation of tasks performed using an on-line trouble ticketing system
• Basic network troubleshooting
• Remote user support
• Basic user administration
• Printer maintenance

Technicians may be asked to lift and transport up to 50 pounds during the course of their work.

Minimum Qualifications:

• Minimum of 2 years working in an IT related capacity (help desk or systems preferred)
• Knowledge of computer networking
• Strong working knowledge of Windows XP Professional
• Strong troubleshooting skills, and / or understanding of the scientific method
• Strong oral and written communications skills
• U.S. Citizenship  

Preferred Qualifications: 

• Experience providing remote desktop support
• Experience with Apple Mac / OSX
• Experience with VMWare
• Demonstrated Linux experience (CentOS / Fedora preferred)
• Familiarity with Windows 2000 and 2003 server products
• Knowledge of CAD and GIS applications
• Familiarity with voice-over-IP (VOIP) technologies

Government Services IPT is an Equal Opportunity/Affirmative Action employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin or other protected characteristic.  Government Services IPT is an E-Verify Employer.  EEO/MF/DV/AA.