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Help Desk Specalist OK
The Help Desk provides essential support for information technologies. Help Desk staff work in a dynamic, fast-paced environment that provides end user support over the phone, through remote management and in-person to internal staff. Full and part-time
Help Desk staff is responsible for ensuring customer satisfaction in every step of problem resolution. Staff members are required to track detailed information about each customer's service need and document their diagnostic steps as they troubleshoot the reported problem. Research is often required to find the correct solution. Constant communication to end users and other team members is essential for successful operation. Information technology is highly dynamic. Help Desk staff must have the ability to acquire and maintain a working knowledge of a wide range of applications and systems. Help Desk staff may be assigned other duties as required.
CIBER, Inc. (NYSE: CBR) is a pure-play international system integration consultancy with superior value-priced services and reliable delivery for both private and government sector clients. CIBER's services are offered globally on a project- or strategic-staffing basis, in both custom and enterprise resource planning (ERP) package environments, and across all technology platforms, operating systems and infrastructures. Founded in 1974 and headquartered in Greenwood Village, Colo., CIBER now serves client businesses from over 60 U.S. offices, 25 European offices and seven offices in Asia/Pacific. Operating in 18 countries, with more than 8,500 employees and annual revenue of approximately $1.2 billion, CIBER and its IT specialists continuously build and upgrade clients' systems to "competitive advantage status." CIBER is included in the Russell 2000 Index and the S&P Small Cap 600 Index. CIBER, the Reliable Global IT Services Partner.
Just as we have built our business on the success of our clients, our continued company growth and achievements are built on the success of our team members. At CIBER we believe our employees are our most valuable asset. Upon contact, a CIBER Recruiter will discuss our benefits package in more detail as it pertains to your individual needs. Some highlights of our full benefits package include: paid time off, paid holidays, retirement savings plan, employee stock purchase plan, medical, dental, vision, life & disability insurance, and tuition reimbursement.
CIBER, Inc. is an Equal Opportunity Employer. Please visit us on the web at www.ciber.com.
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