Desktop Support Specialist
Whether you are a government entity or commercial organization, your business goes through phases of revolution and evolution. Business revolution does not occur often, but companies must continue to change and evolve to adapt to ever-changing market conditions to gain and sustain a competitive advantage. Chevo bridges the gap between the tactical changes necessary for immediate results today and the strategic evolution required for tomorrow and beyond. Chevo supports our clients’ long-term vision from conception to implementation. Through our expertise and experience, we provide the critical elements to meet clients’ needs quickly.
 
Chevo Consulting is currently hiring an experienced Desktop Support Specialist to join our expanding practice.
 
Job Description:
Chevo Consulting LLC is currently seeking qualified candidates for the position of Desktop Support Specialist. This position reports to the IT Administrator and provides tier 1 and 2 help-desk support as well as some network administration tasks. Duties will include configuration, troubleshooting, training and remote support. This is a full time salaried position that will require occasional off hours support. Examples of daily tasks include:

• Resolving end user support requests
• Monitoring server events
• Deploying applications and updates
• Creating scripts to automate administration
• Configuring system builds for deployment

Desired Skills:

• Excellent customer service skills
• Professional demeanor
• Excellent communication skills
• Excellent problem-solving skills
• Posses a strong desire to grow professionally and progress into a leadership role
  
• Basic programming skills such as asp.net, vbscripting, SQL  & Office macros
• Experience with Microsoft servers, Exchange, SharePoint, IIS, SQL
  
• Experience with Symantec Backup Exec 
• Experience with Enterprise Anti Virus software 
• Experience with disk imaging 
• WLAN experience
• No degree is required for this position but a degree in an information systems field or equivalent IT certifications are preferred

Desired Certifications:

• A+
• Network+
• Security +
• MCP/MCSA/MCTS/MCITP

Required Skills:

• 3+ Years of experience resolving tickets at the Tier 1 or Tier 2 level
• 3+ Years of information systems work experience
• 3+ Years of experience with Microsoft Windows
• 1+ Years of experience with SharePoint
• 3+ Years of IT hardware configuration, upgrade, maintenance, and troubleshooting
• 2+ Active Directory, management & troubleshooting
• 2+ Years of experience with LAN Networking, TCP/IP, DHCP, & DNS
  
  

We are proud of our diverse environment, EOE, M/F/D/V
 
Primary Location
Rockville, MD

Click here to apply