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Careers

About the Company

Zoës Kitchen is a fast-casual restaurant serving fresh and tasty food in an environment of warm hospitality. Our food is prepared on premise from fresh ingredients every day. This includes hot and cold sandwiches, entrées and flavorful salads with a Mediterranean flair. Founded in 1995 in Birmingham, AL, Zoës is widely known as the perfect place to relax and enjoy a fresh meal, or call ahead and take out.

Position Description

I.T. Manager

Don't watch us grow......  Bë a part of it! 

Ranked #2 on Fast Casual magazine's "Top 100 Movers and Shakers" of 2012

Zoës Kitchen, a rapidly growing,   fast-casual restaurant concept continues to expand, and we’re looking for talented leaders to join our team.  We are currently seeking an I.T. Manager to who will be based at our Dallas Regional Office. 

The IT Manager is responsible for providing technical support and management as it relates to technology for all restaurant systems, which includes, but is not limited to the Point of Sale and Back Office systems used by company owned and franchise locations.

 

 

Duties & Responsibilities:

  • Provide Level 1 – 3 Help Desk support for POS and Back Office computer systems
  • Provide Level 1 – 3 Help Desk support for all telephone systems at restaurants
  • Provide Level 1 - 3  Help Desk support for all internet systems at restaurants
  • Interface with Level 2 Help Desk support personnel for all partner vendors
  • Develop and maintain support documentation as it pertains to company-wide IT
  • Develop and maintain custom reports for company-wide data mining
  • Manage Zoes Kitchen IT Help Desk
  • Provide onsite management for POS installs at new and existing sites

 

Our Ideal Candidate Will Have:

  • 5 - 7 years IT background, preferably in the restaurant industry.  Other IT experience may substitute for direct restaurant experience or vice versa.
  • Open-minded and customer focused individual who keeps current with current IT and restaurant industry trends
  • Restaurant operations experience preferred
  • IT related degree preferred, but not required
  • Radiant/Aloha/Menulink systems experience preferred
  • Ability to travel when needed
  • Flexibilty required to be on call 24/7/365 via cell phone or computer

 

Zoës offers a competitive salary plus 100% company paid medical, vision, dental, life and disability insurance, free meals, casual dress, and great opportunity for advancement in a growing company!

Zoës Kitchen is an equal opportunity employer.

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