Helpdesk Analyst - Part-time

Emergint Technologies is seeking a Part-time Helpdesk Analyst to join our Atlanta, GA team.  The successful candidate will provide support to at FORSCOM, Ft. McPherson.  The successful candidate MUST possess a current / active Secret Security Clearance.

Position Responsibilities:

·         Respond to and diagnose problems through discussion with users

·         Provide second-tier support to end-users for PC, server, mainframe applications, and hardware.

Required Skills & Experience:

·         MUST possess a current / active Secret Security Clearance

·        Ability to resolve problems that are not solved by the first-tier of help desk support

·         Interaction with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem

·         Must be able to recognize and identify problems, research, isolation, and resolution steps

·         Maintains currency and highest level of technical skill in field of expertise

·         Escalates more complex problems to senior level.

Educational Requirements:

BS/BA

At Emergint, our people are our foundation, and our foundation is valued by our customer.

Interested candidates should apply online: www.emergint.com

Emergint is an Equal Opportunity Employer