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IT Business Analyst

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Job Summary

Company
Medical Mutual Insurance Company of NC
Location
Raleigh, NC 27609
Industries
Insurance
Job Type
Full Time
Employee
Years of Experience
5+ to 7 Years
Education Level
Bachelor's Degree
Career Level
Experienced (Non-Manager)

IT Business Analyst

About the Job

Medical Mutual Insurance Company of North Carolina, headquartered in North Raleigh, has an excellent opportunity for you to join our IT team in the following position:

 

Business Analyst


Summary of Position:
The position will serve as liaison between IT and various client groups, and will manage their relationship and expectations.  A primary responsibility will be to guide the design and implementation or improvement of existing IT business systems applications.  The position requires a strong balance of business, and technical aptitude.

 

This position will work very closely with other members of the IT Team, and will take direction from the direct manager and other teams in which they participate.

 

Duties and Responsibilities: 

  • Client relationship development and management of customer expectations (customers comprise a diverse group – including executives, managers and subject matter experts)
  • Systems application support
  • Business process support
  • Create report definitions and specifications
  • Facilitate product upgrades and coordinate testing and installation with clients
  • Assist in the analysis and implementation of new initiatives
  • Training and presentations as needed
  • Function as a technical contact with vendors
  • Provide courteous, responsive service

 

Position Requirements:

  • 5+ years’ experience as a business analyst, consultant or related role providing direct customer support of IT applications
  • A Bachelor’s degree or significant relevant experience
  • Strong organization, communication, problem solving and analytical skills
  • Working knowledge of relational database concepts/table structures
  • Working knowledge of report writing tools
  • Ability to lead small to mid-size projects
  • Ability to demonstrate initiative and strong technical knowledge
  • A positive attitude with a service delivery mentality
  • Enthusiasm for learning new software tools/applications (off the shelf and internally developed)
  • A strong interest in creative problem solving, the application of emerging technological standards, and providing functional, high quality service

 

Desired Skills:

  • Insurance industry/administrative systems experience
  • Business Objects, Crystal Reports or SQL experience
  • Microsoft Office Suite experience
  • Imaging system experience (preferably OnBase)
  • Exposure to software development lifecycles such as Agile and Waterfall methodologies

 

 

To apply, visit our website at  http://www.medicalmutualgroup.com/careers , or send your resume, along with salary requirements, to jobs@mmicnc.com.
 

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