Help Desk Representative¶Tech Support¶customer service¶career change¶communications¶software support¶helping others¶liberal arts¶business¶computer science¶
Acrobat Reader¶Adobe Photoshop¶Anthropology degree¶Anthropology major¶Business degree¶Business major¶CCNA¶Communications
degree¶Communications major¶Computer Consultant¶Comp Sci degree¶Comp Sci major¶Computer Science degree¶Computer Science major¶computer software¶computers¶Corel Draw¶Corel Word
Perfect¶Corel WordPerfect¶database administration¶database administrator¶deskside support¶education¶English degree¶English major¶Help Desk¶Helpdesk¶History degree¶History major¶Information Systems¶instructor¶instruction¶Lotus Notes¶Mac¶Macintosh¶MCP¶MCSE¶Microsoft Access¶Microsoft
Excel¶Microsoft FoxPro¶Microsoft Front Page¶Microsoft FrontPage¶Microsoft Office¶Microsoft Outlook¶Microsoft Power Point¶Microsoft PowerPoint¶Microsoft
Project¶Microsoft Publisher¶Microsoft SQL Server¶Microsoft Windows¶Microsoft Word¶MIS¶network admin¶network administration¶network administrator¶Novell Group
Wise¶Novell GroupWise¶PC software¶phone support¶Poli Sci degree¶Poli Sci major¶Political Science degree¶Political Science major¶programmer¶Psychology
degree¶Psychology major¶public speaking¶sales support¶Sociology degree¶Sociology major¶teacher¶teaching¶tech assistance¶tech support¶technical
assistance¶technical support¶technical writer¶telephone support¶trainer¶training¶Visual Basic¶web developer¶writer¶writing
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WHAT ARE YOUR BENEFITS?
Full-Time, permanent position
Starting salary of $30,000
Medical, prescription, and dental coverage
401(k) savings plan
Long/Short term disability
Paid vacation and holidays
3 months PAID training on key software applications and customer service skills
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Background:
PC Helps Support, LLC, has an immediate opening for a software support technician.
This person will work from our Cleveland, Ohio, office with our current team of over 100 other support specialists. Our office is located near 36th & Superior Avenue, easily accessible by car and several public transportation routes.
PC Helps Support, LLC is a dynamic company in the Information Services industry. We partner with Fortune 1000 companies by supporting office professionals with expert and friendly technical support. Our trained staff enables our customers to become more productive with off-the-shelf software and other technology.
We have consistently earned the honor of being the nation's premier provider of technical support for off-the-shelf software!
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Responsibilities:
The software support technician handles telephone calls from our customers on a wide variety of software such as Microsoft Word, Excel, Access, Outlook, PowerPoint, Windows operating systems, Blackberry devices, Visual Basic for Applications (VBA), Lotus Notes, Microsoft Visio and Novell GroupWise.
The technician possesses superior interpersonal skills and communicates that he enjoys working with people. This person also has a strong desire to become a resource to her fellow employees and gladly shares her knowledge and experience with others.
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CLICK HERE TO APPLY
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