Vaco Resources provides the highest quality, senior-level financial and accounting professionals on a consulting and project basis. The Latin word 'Vaco' is defined as: 'To free yourself from work' or 'to free yourself from a Master'. Our goal is to provide consultants who have chosen a career to work 'without a Master' to assist our clients with special projects and interim needs. We offer you a solution - a solution that allows you to free yourself to focus on what you do best.
Position Information
Job Title:
IT Project Manager/Technology Delivery Manager
Location:
Charlotte, NC 28202
Status:
Full Time, Temporary/Contract/Project
Job Category:
Project/Program Management
Career Level:
Manager (Manager/Supervisor of Staff)


Contact Information
Company:
Vaco, LLC
Contact:
Vaco, LLC
Email:
Apply by Email
Reference Code:
0001299CLTTDMUCP_1257189764
Position Description

IT Project Manager/Technology Delivery Manager

Sr. Project Manager to serve in Technical Delivery Lead role for design, development, and implementation of a CRM platform. The Technical Delivery Lead will partner with a Project Manager and Business Lead to execute the CRM project, and will be responsible for managing a matrixed team of analysts, application architects, developers, and testers to ensure effective delivery of the platform. Key responsibilities include:
* Managing system requirements effort
* Engaging architecture and development teams to lead design of technical solution
* Facilitating technology change management
* Coordinating & compiling technology estimates (cost and duration)
* Managing technology components of program forecast - tracking/monitoring technology resource utilization & spend
* Managing development effort (via matrixed resources)
* Ensuring technical solution meets functional and non functional requirements (including appropriate scalability, performance, security, etc.)
* Managing acquisition and setup of required development, test, and production environments
* Partnering with Testing Center of Excellence to plan and execute system and user acceptance testing
* Planning and coordinating deployment through test and production environments

The CRM Platform will be a key enabler for a seamless customer experience across multiple product lines providing:
* A single point to view and manage customer profile - for use by consumers and our internal customer service representatives
* A platform to manage contact, subscription, and alert preferences
* Automatic replication of updated profile elements across key servicing platforms


Qualifications
 MUST HAVE - SOA - Service Oriented Architecture AND CRM - Customer Relationship Managment Application experience
 Technical Delivery Management through insource/outsource providers
 Proven track record for successfully managing technical delivery on projects in a matrixed resource environment
 Technical task, issue, and risk management
 Expertise in all phases of system development methodology
 Strong communication and relationship skills
 Self Starter - Energetic and motivated
 Solutions focused and capable proactively recommending solutions when scope, schedule, and resource availability are out of balance
 Ability to serve as an expert and business advisor to leaders regarding technology decisions and applications, and grow productive working relationships with all levels of business and IT management.
 Education: Bachelor's degree in business administration, computer science or a closely related field, or equivalent work experience.
 Ability to manage a staff under difficult situations and maintaining team focus and commitment to achieve defined objectives
 Familiarity with web-development technology in a Java environment is required
 Familiarity with SOA is required - familiarity with Oracle Aqualogic is preferred
 Financial industry experience desired

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