Specific job duties include but not limited to:

Marketing and Prospecting

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   Assist in identifying sources for prospects list and referrals and performing
  
  
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  Outbound telephone prospecting calls & appointment generation
  
  
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  Follow up calls on direct mail campaigns
  
  
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  Follow up on leads generated from all sources (i.e.. Service calls, trade shows, referrals, etc.)
  
  
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  Contact inactive and prospective customers updating information on account profiles & the customer data base
  
  
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  Work Closely with Sales Team to make sure they have the marketing literature they require

• Keep customer service area decorated with current posters and throw away out-dated marketing literature
  
• Create posters for local specials

 Counter and Add-On Sales

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  Provide quotations for add-on orders and walk-in business
  
  
• Provide Quotations for products and services
  
• Call customers regularly for add-on sales, pending product warranty expiration - sell service agreements
  
• Take care of walk-in customers and support outside sales
  
• Follow up on lost sales, prospecting for add-on sales & service business
  
• Help determine stock levels for products & accessories

 Customer Service

• Handle all inbound sales calls
  
• Assist outside sales team with orders and walk-in business
  
• Assist shipping and receiving with order fulfillment and delivery scheduling
  
• Assist in resolving customer problems promptly limiting the need for multiple calls
  
• Assist customers in resolving billing discrepancies, contract renewals and delivery issues
  
• Thank you calls to new customers

Miscellaneous Duties and Responsibilities

• Attend sales meetings.
  
• Acquire and maintain entry level product knowledge of product lines
  
• Maintain database of contacts, prospects, and customers with product details.
  
• Daily maintenance of open orders
  
• Maintain personal sales funnel
  
• Maintain file of PDF spec sheets of products as familiar.
  
• Weekly report on new business licenses with city of Tucson and Pima county
  
• Monthly review of sales propaganda displayed in office.

Skills/Qualifications:

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  Two or more years experience with inside/outside sales, telephone marketing and prospecting.
  
  
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  Strong customer service skills
  
  
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  Intermediate/advanced computer skills to include typing at least 30 wpm and 10 key skills.
  
  
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  Intermediate/advanced mathematical skills
  
  
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  The ability to multi-task effectively
  

  
  

  
  

   

  
  

   

  
  

  Company offers future growth potential, matching 401k, full benefits package after 90 days which includes: Medical, Dental and Vision insurance with employer contribution and PTO. Please apply online with Monster.com

  
  

   

  
  

  EOE M/F/D/V. Smoke and Drug-free workplace. Drug screening/ background checking employer.