We are looking for a Desktop Technician who will support a prestigious civilian government organization.

  Responsibilities / Duties

   - Provide computer services for the customer's desktop, laptop and peripheral devices.

   - Use sound technical abilities and proven methodologies to produce superior desktop service results.

   - Perform all installs, moves, adds and changes required for desktop support; repair computer, printer and peripheral, including diagnosis of system malfunctions; upgrade omputer hardware, including memory, hard drives, CD-ROM drives, DVD drives,

   monitors, motherboards, processors, video cards, sound cards, network cards and other special purpose cards.

    - Support end users in the resolution of day-to-day problems that occur when using their computer hardware or software.

    - Install software or software upgrades, including Windows Operating Systems, system or device drivers, Microsoft Office, Web browsers, e-mail, anti-virus, accounting, customer contact and most other general-purpose PC software packages.

   - Design and implement desktop standards, provide desktop migration, deployment and installation services, integrate support from multiple manufacturers and integrate and test desktop hardware and software.

  Skills

   Required

   - Clearly communicate both written and orally, and present products and ideas in a business-like manner.

   - Strong interpersonal skills due to continual interaction with clients, managers, and users with varying technical backgrounds in a fast paced work environment.

  Experience

   Preferred

   - Experience with Windows 2000/2003 Servers a plus.

   Required

   -LAN/WAN experience.

    -3-5 years of desktop support.

    -2 or more years of experience using Ghost imaging software.

  Education

   Required

   - Bachelors Degree in Computer Science or related field. Sufficient related experience could be a substitute.

  Qualifications

   Preferred

   - Microsoft Certified System Administrator (MCSA).

  Details

   This is a full time non exempt position.

    Candidate will be subject to a full field investigation and must be able to obtain and  maintain appropriate access credentials for customer locations.

If you wish to apply for this position please click on the link: http://twd.balancetrak.com/JobListing/20/joblisting.aspx or go to www.twd.com and select Employment Opportunities. Requisition No. 09-083.

 We are Employee Owned Company - Equal Employment Opportunity Employer - M/F/D/V - Drug Free Working Environment