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Job Summary

Company
Wisconsin Department of Transportation
Location
Madison, WI 53707
Industries
Government and Military
Job Type
Full Time
Employee
Years of Experience
5+ to 7 Years
Career Level
Manager (Manager/Supervisor of Staff)
Salary
52,737.00 - 96,507.00 USD /year

Information Systems Supervisor 2

About the Job

The Wisconsin Department of Transportation is seeking qualified candidates for Information Systems Supervisor positions. Applications are accepted on-line only by following this link with specific instructions provided:


http://wisc.jobs/public/job_view.asp?annoid=38067&jobid=37582&index=true


 


This position is responsible for the overall management of professional information technology (IT) project leaders and staff working on IT projects related to and required for maximizing the availability and the cost effectiveness of corporate workstation hardware, system software and desktop support facilities throughout the state. The incumbent directs and manages assigned staff and project teams, negotiates timelines, participates in assessing portfolio candidate projects and provides workload estimates required to complete them. Position is responsible for development, dissemination, enforcement and advocacy of technical architecture standards, policies, procedures and guidelines related to the use of corporate LAN/WAN hardware and software deployment facilities, support tools, and architectures. In addition, position is responsible for the agency Computer Help desk responsible for managing overall IT problem call issues reported by staff throughout the department, managing Help Desk staff, providing technical assistance to computer system users and resolving computer problems for clients in person, via telephone or from remote location. The Deskside Services unit manages the overall workstation support facilities for DOT — including the tools used to leverage remote IT support for department staff across the state. The Unit configures, distributes, and installs new/upgraded/moved automation equipment and software. The unit also manages the selection, acquisition, testing, upgrade and configuration of the department’s standard workstation products (PC hardware, operating system, software distribution technology, electronic mail, etc.).

 
 

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Contact Information

Wisconsin Department of Transportation

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