Job Description
- Assist in working with client hospital IT, Clinical and Administrative staffs to communicate product functionality options, collect configuration preferences, configure product components, test and troubleshoot issues
- Assist in giving product enrolment presentations, along with setting project goals and milestones for customer and internal staffs
- With supervision, design, develop and update on-line help, course materials, manuals and supplemental handouts for onsite client training
- Provide training to clients at client location
- Provide Helpdesk support with ability to diagnosis severity of issues and take a leadership role in problem resolution
- Develop an in-depth understanding of MSA Life Sciences products
- Analyze system and business process requirements and design, develop and execute test cases to ensure test coverage
- Maintain technical and business competency as required to interact with client IT and Clinical staffs
- Generate Functional Specifications for product enhancements
- Provide technical sales support as required
Required Skills
- Requires a four-year degree in Computer Science/Information Technology or equivalent experience with Health Information Systems
- Minimum of four years practical experience in information technology, with a minimum of one years experience in a technical leadership role
- Minimum one year of experience in providing product training
- Hospital clinical domain experience a plus, organ transplantation clinical experience is ideal
- Ability to provide onsite training at client sites (including overnight travel)
- Experience interfacing clinical applications (HIS, EMR, LIS) within a hospital system
- Experience with HL7 (ADT & ORU) or ASTM (1381 & 1394)
- Experience with data management and relational databases (SQL Server) including ability to write SQL and understand/use data models
- Analytical or development background with strong trouble shooting abilities
- Must be able to exhibit strong organizational, multi-tasking and detailed oriented skills along with success under pressure
- Experience designing, developing and executing test cases
- Excellent communication, presentation, technical writing and interpersonal skills
As an international industry leader, we can offer you an exceptional working environment, salary commensurate with experience and an incredible benefits package including:
- Flexible working hours
- Casual dress
- Profit Sharing & Savings Plan (401K with matching funds)
- On-site massages
- A Floating Holiday in addition to Vacation and Eight Paid Holidays
- Free Parking
- Cash Bonuses paid for employee referrals
- Health, Dental, and Vision Plans, and Short and Long Term Disability
MSA requests that you apply for this position through our web site to ensures efficient processing of your application. Submitting a resume by email, mail, fax or through the apply button on a resume web site will cause relevant information to be missed. Please use the following link to apply: http://hostedjobs.openhire.com/epostings/submit.cfm?fuseaction=app.jobinfo&jobid=303208&company_id=15792&version=1&source=ONLINE&JobOwner=1009423&startflag=1
APPLY NOW: Please cut and paste the link into your brower Your interest in our company is appreciated however, only candidates considered for interview selection will be notified.
Must Provide Base Salary Requirements Or Salary History For Further Consideration
EOE M/F/D/V
