Collette Vacations is a worldwide leader in the ever-changing travel industry. We employ over 500 people, including full-time tour managers, in 4 offices around the world, including Canada and the UK. Our company headquarters is located in a historic mill building in Pawtucket, Rhode Island, located minutes from downtown Providence.
We are hiring an Inside Sales Executive in our Pawtucket, RI office.
Do you like building relationships over the phone? Do you enjoy working in a
fast-paced environment? We are seeking a Professional Sales Person who will service the needs of Collette Vacation's in an inbound & outbound telephone customer contact environment.
Responsibilities:
Answer inbound calls for new bookings.
Perform outbound calls to brochure requests, return passengers, and cancel win backs.
Perform outbound calls to Travel Agents.
Obtain agency affiliations.
Service new bookings until deposits are made.
Make offers, email quotes with itineraries.
Up-sell pre-sold options, extensions, pre/post nights and business class air.
Send hand written thank you notes to new business (TA’s & Direct Clients).
Perform to and exceed qualitative and quantitative performance goals and standards.
Update data files after every call.
Expertise in travel or outbound telephone sales.
Call center experience a plus.
Strong attention to detail with an ability to organize and prioritize day to day activities in a fast-paced environment.
Strong PC skills necessary to include Microsoft Excel, Outlook and Word.
Must be comfortable navigating multiple PC applications and other job functions simultaneously.
Basic knowledge of geography and travel industry experience is a plus!
Bachelors Degree preferred.
Benefits of working for Collette Vacations:
- Great travel discounts and benefits
- An outstanding opportunity for growth; both personally and professionally
- Medical & Dental
- 401(k)
- Generous paid time off and Much More....
Collette Vacations
162 Middle Street
Pawtucket, RI 02860