Do you believe in offering superior service to your customers?

Do you believe customers should get the service they pay for?

Do you believe in paying for quality?

Would your employees consider you to be an inspirational leader and coach?

Do you believe in what gets measured gets done?

If you’ve answered yes to the above questions, then maybe we should be talking about you leading our inside sales team.

Does this describe you?

You get results through people.  You love to lead people and help them achieve their goals. You set goals and measure the progress toward those goals.  You face obstacles and challenges with a positive and optimistic approach, you have a high sense of urgency to make things happen and love working in a fast paced environment where deadlines are met and kept daily.  In your personal life, you buy things of quality and are willing to pay for good service while expecting the company you buy from to stand by their products and services.

Because of that, you prefer to sell a quality product, one in which your customers can depend on.  You have high goals and expectations of yourself and that is reflected in what you expect in performance from your people.  Because of that, people may see you as focused, and at the same time, you’re not inflexible.  You can successfully negotiate conflicts with customers where the resolution is felt to be fair and both parties needs are met.  You know how to manage a high volume of daily transactions without losing sight of the overall objective and strategies. 

Is this the opportunity you are looking for?

The groundwork has been laid for the customer retention team to perform at a very high level  Your job will be to execute on that foundation.  You will lead our inside sales team and be responsible for customer retention.  You will successfully transition new accounts through our retention process brought to you by the Customer Acquisition Manager and the outside sales team.

You will be tasked with leading, directing and managing the Customer Retention Team for the purpose of retaining customers while growing volume and product penetration, and maintaining margins.   

We know what we’re doing, we know where we’re going, we need you to execute on that plan and strategy.

Who we are

We are Capital City Fruit and we repackage quality fruits and vegetables.  We’re a third-generation family-owned business based in Norwalk, Iowa, in the Des Moines Metro area.  Our customers include grocery chain wholesalers and food service distributors, as well as other wholesale produce distributors.

It is our people who have enabled our growth and success as a company and we are looking to add to our sales staff because of this growth.  Our customers have learned that they can depend on our team to deliver on our promise.  We are looking for the right manager to join our team and lead our inside sales team in keeping that promise alive.  A manager who can lead a team to maintain our customer loyalty and cross sell in new products.  Are you the person who can accomplish this?

Learn more about us at http://www.capitalcityfruit.com

Do you have the management experience?

This is an inside sales managers role.  Do not apply if you have not managed an inside sales team in a privately held company.

• Must have a proven track record in managing an inside sales team where their focus was customer retention, increasing product penetration and volume to existing customer base.
• Preferred expertise in a field where they were selling a commodity in a highly competitive marketplace, to repeat buyers, where the company was the leader in their field and had a reputation of superior service
• Must have managed a team that sold business to business at the buyer decision level
• Must have worked with a privately held small to mid-sized business

Do you meet the job requirements?

• Four-year degree
• Five years of experience in sales management where you were managing a minimum of 5 full time salespeople
• Proficient in Microsoft Office Suite products
• Ability to operate office equipment such as: computer, copier, fax machines, etc
• Valid driver’s license
• Good driving record
• Must pass physical and background investigation

ADDITIONAL INFORMATION:

Location: You are able to work from our corporate office on a daily basis in Norwalk, Iowa.

Compensation: Salary plus performance bonuses.  $100k+ within first year is possible.  $120k+ after first year.

You must have previously made a minimum of $85,000 in an inside sales management role where your compensation was tied to a performance bonus.

Benefits: 401k, dental, medical, 2 wks vacation, and expense account.

We have retained the services of The Performance Group to qualify all applicants for this position.  Please contact them by clicking on the apply button.  Do not send us resumes or contact us directly as you will just be redirected to The Performance Group.

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