Collaboration. Innovation. Empowerment. That's what success sounds like at Dell. When you join us, you become part of a team dedicated to providing innovative, reliable products and thorough customer service.
Dell provides richly configured hardware and innovative business solutions at the best possible prices to our customers. We are at the cutting edge of technology and deliver more systems globally than any other computer company. We rely on the enthusiasm and dedication of our workforce to keep us in that position and realize that by ensuring excellent working conditions and a healthy work-life balance for our employees, everybody benefits. We're currently seeking:
Dell provides richly configured hardware and innovative business solutions at the best possible prices to our customers. We are at the cutting edge of technology and deliver more systems globally than any other computer company. We rely on the enthusiasm and dedication of our workforce to keep us in that position and realize that by ensuring excellent working conditions and a healthy work-life balance for our employees, everybody benefits. We're currently seeking:
- COMPANY:
Dell Inc.
- LOCATION:
Austin, TX
- STATUS:
Full Time
Employee
- JOB CATEGORY:
Sales/Retail/Business Development
- INDUSTRY:
Electronics, Components, and Semiconductor Mfg
- OCCUPATIONS:
Business Development/New Accounts
Sales Support/Assistance
Telesales
- CAREER LEVEL:
Experienced (Non-Manager)
- COMPANY:
Dell Inc.
- REFERENCE CODE:
329352
Inside Sales Representative III
Description
Inside Sales Rep position in Large Enterprise Group supporting the After Point of Sale (APOS) LE Team. Individual will be responsible for building and maintaining strong business relationships with account teams and directly with LE Segment customers by:
-selling Dell's support service offerings to retention, development, and acquisition customers via phone, web, or email
-identifying all systems expiring from point of sale (POS) service contracts within the ISR's defined region and points of contact for each account.
-analyzing historical purchasing trends and service level mix to determine inconsistencies and potential upgrade opportunities in the ISR's defined region(s).
-coordinating efforts with the internal Dell account team and the customer to identify goals of each party and working in parallel to accomplish those strategies.
Strong Internal drive to over achieve sales goals, quick study and learner of new Dell tools. Proven team player, professional attitude and demeanor are desired.
Qualifications
Must have ability to present all of APOS service offerings and how those offerings may best be positioned depending on customers' environment and business needs. Ability to identify existing issues with each account through appropriate application of the Dell sales model, as well as identify business strategies of each account through successful partnering with account team. Advanced skills in selling, communication, negotiation and rapport-building with internal and external customers. Strong software skills to include DOMS, Outlook, PowerPoint and the more advanced functions in Excel.
Ability to effectively articulates the value proposition associated with Dell's support services and can understand and articulate the APOS Value Proposition and its relationship to the Dell Business Model.
Workforce diversity is an essential part of Dell's commitment to quality and to the future. We encourage you to apply, whatever your race, gender, color, religion, national origin, age, disability, marital status, sexual orientation, or veteran status. Dell and the Dell logo are trademarks of Dell Inc. EOE
