Founded by attorneys in 1969, the CPA Global business has come a long way from those early beginnings. In just four decades, we’ve grown to be one of the leading legal outsourcing companies in the world, offering a full range of general legal and intellectual property (IP) support services.

With offices across the United States, Europe, Asia and the Pacific, CPA is well placed to support attorney firms and corporate clients with a diverse set of legal and IP specific needs.

We provide services such as document review, contract management and litigation support right through to top end intellectual property software, renewals and data management, research and consulting – assisting busy law firms and corporate legal departments throughout the litigation and IP lifecycle.

Summary

We are currently looking for an Inside Sales Representative to join our Sales team. 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Compiles lists of prospective customers for use as sales leads, based on information from ad inquiries, trade shows, direct mail responses, aged leads, business directories, Internet Web sites, and other sources.

Identifies prospective customers via outbound phone calling

Sets up appointments with companies and law firms for the assigned region manager

Manages the sales cycle for small prospects for all CPANA products and services

Participates in on-going sales and marketing programs, trade-shows, direct mail campaigns, etc…

Makes outbound lead follow-up calls to potential and existing customers by telephone and e-mail to qualify leads and sell products and services

Handles inbound sales lead calls to convert calls into sales

Overcomes technical and business objections of prospective customers

Builds and maintains customer relationships

Enters new customer data and other sales data for current customers into computer database

Meets or exceeds individual quotas and group goals as set by the VP, Sales

Qualifications:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: 

Bachelor's degree (B. A.) from four-year College or university and 3-4 years working in a sales and account management role

Experience grasping customer needs quickly

Communicating value proposition in an effective manner

Prospecting and manage sales pipelines

Communicating with customers in a professionally manner