Inside Sales/Customer Service Representative in Keller TX
We are looking for:
Friendly people who are out-going and customer-focused. You must have a positive attitude and the ability to work well with others. We want individuals who love talking on the phone and have the ability to build an instant connection with people.
What the job entails:
Speaking to customers, and potential customers, who are looking to bring a fun and exciting program to elementary students nationwide.
About Us:
Our rapidly growing business is located in Keller. We are a family owned and operated business that has been an industry leader for over 25 years. Being family oriented, we are seeking candidates who live within 15 miles so that we can help foster a healthy work/home balance for our employees.
If this sounds like you, and you’re looking for a great place to work, please submit your resume.
Learn More About Us:
www.PenguinPatch.com
Inside Sales/Customer Service Representative in Keller TX
The following job skills are required:
- Skilled in operating a computer, copy machine, fax machine and multi-line telephone
- Sales skills – ability to build rapport, identify customer needs, sell to their needs, tailor product benefits to customer needs and close the sale
- Skilled in answering the telephone in a pleasant and helpful manner
- Ability to add, subtract and perform basic arithmetic equations
- Ability to establish and maintain effective working relationships with management, customers, potential customers, and co-workers
- Ability to work through difficult/complex customer service issues
- Consistently embraces a "Think Customer First philosophy"
- Ability to create a "win/win" situation for the customer and company through excellent customer service
- Proven negotiation skills
- The ability to remain professional and calm through difficult situations
- Develop and maintain up to date knowledge regarding Company's program
- Meet performance standards regarding contracts signed for new clients