Nuance is the leading provider of speech and imaging solutions for businesses and consumers around the world. Our technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses, experience Nuance by calling directory assistance, getting account information, dictating patient records, telling a navigation system their destination, or digitally reproducing documents that can be shared and searched. Making each of those experiences productive and compelling is what Nuance is all about.

As a contributing member of Nuance, you will work within a dynamic team environment to develop, support, market and sell our award-winning software applications. We offer competitive compensation packages; including stock options, Employee Stock Purchase Plan, 401(k), full health and welfare benefits and a challenging technical but casual work environment. Join our dynamic, entrepreneurial team that operates worldwide (Europe, US, APAC). Be a part of our fast growing track of continuing success.

The eScription group within Nuance is currently looking for an Installation Project Manager to perform a broad range of tasks related to the implementation of eScription products at customer sites (medical centers, hospitals, clinics), including managing new and add-on customer implementation projects, providing post-live customer account management, and contributing to the design and improvement of implementation methodology and tools.

For more information, please see www.nuance.com.

Nuance is an equal opportunity employer.

• Act as main point of contact and support for the customer during the entire implementation and rollout of the system to their organization.
• Work with customer to define project scope and timeline, develop and manage project plan and ensure project stays within agreed upon scope and schedule.
• Analyze customer requirements to determine optimum workflow and system configuration; provide guidance to the customer on workflow and configuration decisions.
• Train customer testing resources on the system, and provide support to them during the testing process. 
• Coordinate eScription resources to ensure necessary project tasks are completed on schedule, within budget and in a high quality manner.
• Provide account management to customer during first year post-live, including:
• Scheduling and leading regular communication 
• Managing executive contact with customer
• Working with customer to ensure the system is meeting their goals and ROI expectations
• Managing account-related activities and add-on projects
• Contribute to department process improvement initiatives; participate in internal company projects to meet company, department and individual goals.

• BS/BA, PM Certification from recognized institution, or equivalent relevant work experience
• 3-5 years of project management experience
• Track record of success in project management (healthcare project management preferred)
• Competent in project management methodology and tools
• Excellent problem solving, analytical and time management skills
• Excellent interpersonal and organization skills
• Some travel required (approximately 20-25%)