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Job Summary

Johnson Controls
South Bend, IN
Other/Not Classified
Job Type
Full Time
Career Level
Experienced (Non-Manager)
Job Reference Code


About the Job

What you will do

A Tyco Integrated Security Technician is a troubleshooter and service expert.  Alleviates concerns the customer may have regarding a security system.  Advises customers and the Customer Monitoring Center (CMC) of the status of the systems and processes of inspections.

How you will do it

  • Locate and alleviate trouble with damaged equipment or wiring.

  • Readjust equipment, repair or replace inoperative equipment and test for operation.

  • Read blueprints, building and electrical plans in order to complete equipment repairs.

  • Prepare trouble order forms to report temporary repairs.

  • Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.

  • Performs inspections of security, close circuit television, Access Control and fire alarm systems based on NFBA, Local codes and contract requirements.

  • Assists service technicians with system repairs and completes minor repairs including battery replacement.

  • Tests operation of system to the signal-receiving center to properly establish service connectivity. 

  • Complete all forms accurately such as the NFPA 72, TycoIS and customer paperwork as required.  

  • Manage and schedule daily, weekly and monthly contracted inspections as assigned to ensure monthly inspections are completed as scheduled for the calendar month.

What we look for


  • High school diploma or GED

  • Minimum 1 - 2 years experience installing and
    inspecting/repairing TycoIS or comparable product line.

  • Valid driver's license


  • Ability to read blue prints and schematic

  • Ability to operate hand and power tools.

  • Ability to unload ladder from fleet vehicle
    and climb ladder.

  • Ability to operate fleet vehicle in a safe
    manner at all times.

  • Ability to communicate and provide excellent
    customer service 

Controls is an equal employment opportunity and affirmative action employer and
all qualified applicants will receive consideration for employment without
regard to race, color, religion, sex, national origin, age, protected veteran
status, status as a qualified individual with a disability, or any other
characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an
accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.


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