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Insurance CSR - Commercial Lin...

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Job Summary

James L. Smith Insurance Agency, Inc.
Mount Lebanon, PA 15228
Job Type
Full Time

Insurance CSR - Commercial Lines

About the Job

The James L. Smith Insurance Agency, in Mt. Lebanon, PA, is seeking experienced Commercial Lines CSRs.  Salary is commensurate with knowledge and experience.     


To be considered for this position, you must -


Have prior insurance agency experience including knowledge of property/casualty coverages, knowledge of and experience in agency claims handling, and a current P/C license.


Be technology oriented with strong computer skills including proficiency with Microsoft Office and comfort with company websites for rating, quoting and policy management. 


Have excellent organization, prioritization, and multi-tasking skills as well as problem solving abilities. 


Be self motivated, detail oriented and have excellent oral and written communications skills.


Possess a bright personality and a pleasant attitude.



If chosen for this position, you will -   


Be responsible for the entire quoting, proposal, and binding process for new business; as well as the renewal process for existing clients.

Review applications, binders, policies, and endorsements for accuracy.  Review and process audits and assist customers in resolving audit disputes. 

Request and summarize loss runs, produce policy summaries, and issue certificates of insurance.

Complete premium finance agreements and invoice
agency bill policies. 

Update and maintain Agency Management System accurately and efficiently.


Utilize various company websites to quote and manage policy activity.   


Inform and educate clients about coverages, exclusions, exposures, and audits.  Perform coverage reviews and recommend changes as necessary.  Cross sell additional lines of coverage and agency services. 


Assist agency in producing new clients and act as back up for other members of the staff during absences and peak work periods.


To be considered for this position, submit a resume with salary requirements to brenda.burcin@jlsins.net.


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