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Intensive Case Manager
Under the supervision of the Psychosocial Rehab Program Manager, provides an array of continuity-of-services assistance and support, including case management, to persons with mental illness or mental retardation. Responsible for identifying eligible clients and then planning, advocating, and coordinating services for these clients. Participates in the on-call rotation during evening and weekend hours.
DUTIES CONSIST OF BUT ARE NOT LIMITED TO:Ability to develop and maintain professional relationships with other staff and clients. Knowledge of agency and community resources and continuity of services options available to individuals. The ability to determine eligibility for case management and other mental health services through review of the record and discussion with the unit’s other service coordinators. Ability to coordinate and participate in service planning at all levels of care. Ability to work independently, organize work, prioritizes the needs of clients and the agency, and use sound professional judgment. Capacity for flexibility in dealing with ongoing changes in the service delivery system. Good communication, leadership, and supervisory skills.