ABOUT EXPRESS SCRIPTS
At Express Scripts, a Fortune 150 company headquartered in St. Louis, we provide pharmacy benefit management services to more than 50 million people.
Since 1986, the company's legacy of independence ensures that our interests are aligned with plan sponsors and their members.
Our mission is to make the use of prescription drugs safer and more affordable. Be part of a team that was named to Fortune's 2008 list of "America's Most Admired Companies."
As an employee you can be proud of each day's accomplishments knowing you're improving the quality of life of millions of people everyday. How many people can say that about their jobs?
RESPONSIBILITIES
The Interaction Designer will work with Consumer Engagement, Product Management, Operations, and IT to translate strategy and requirements into high-level designs, architecture, wireframes and functional specifications. He or she will help build a better understanding of Web consumer behavior, will identify and contribute to Web optimization opportunities, and will advocate the importance of human factors on the Web.
Essential Functions Include:
- Conduct web consumer research to develop profiles, personas, user patterns, task analyses and mental models with a focus on user satisfaction and segmentation.
- Design wire frames, site maps, and user flow diagrams for new and existing features. Includes ability to meld product requirements and user data into simple, effective flows and screen designs.
- Review Web analytics and work with product owners and subject matter experts to assess findings, determine ROI and present recommendations for optimizing the consumer experience.
- Define reusable interaction models/patterns and research/recommend best practices for Web experience.
- Collaborate with copywriters, visual designers, product managers and developers to ensure sites meet business and consumer needs.
- Promote User-Centered Design concepts and help foster a culture of consumer-focused quality.
QUALIFICATIONS
4+ years as a Web Interaction Designer with an IA or UX background.
4 year college degree in human factors or computer-human interaction, or equivalent work experience.
Solid background in understanding of consumer behavior in relation to information design.
Proven ability to simplify complex processes and interfaces.
Ability to manage multiple projects at the same time and provide timely deliverables for each.
Experience with designing, conducting, and evaluating usability tests is a plus.
Medical industry experience a plus.
EEO STATEMENT
Express Scripts is an Equal Employment Opportunity Employer and will not discriminate against or harass any applicant or employee on any grounds prohibited under any federal, state or local law, including race, creed, color, religion, sex, national origin, age, disability, sexual orientation, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class. None of the questions in this application are intended to elicit information regarding any protected characteristics, nor imply any limitation, illegal preferences or discrimination based upon non-job-related information or protected characteristics.
We are proud to be an Equal Opportunity Employer. Applicants must be able to pass a drug test and background investigation and, depending on position requirements, a Department of Defense background investigation.
